
Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

Samsung
Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Informed Consent, Data Ethics, Healthcare Ethics, Medical Privacy, Responsible AI, Healthcare Industry Knowledge, AI Security, Generative AI, Health Information Management, Patient-centered Care, Patient Safety
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Disparities, Health Equity, Community Health, Community Organizing, Social Determinants Of Health, Patient Advocacy, Social Justice, Health Care, Advocacy, Health Policy, Cultural Responsiveness, Community Development, Community Outreach, Public Health and Disease Prevention, Oncology, Immigration Law, Diversity Equity and Inclusion Initiatives, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Nutritional Assessment, Nutrition and Diet, Clinical Nutrition, Nutrition Care Plans, Food Quality Assurance And Control
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Patient-centered Care, Telehealth, Patient Communication, Spanish Language, Patient Education And Counseling, Dignity in Care, Health Care, Bilingual (Spanish/English), Language Competency, Virtual Environment, Medical Privacy
Intermediate · Course · 1 - 4 Weeks
University of Maryland, College Park
Skills you'll gain: Health Informatics, Public Health, Health Policy, Health Care Administration, Clinical Leadership, Informatics, Health Care, Health Systems, Data Integration, Health Technology, Data Analysis Software, Interoperability
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Health Systems, Process Improvement, Healthcare Industry Knowledge, Patient Flow, Health Policy, Health Care Administration, Market Dynamics, Health Care, Stakeholder Analysis, Digital Transformation, Supply Chain Management, Innovation, Value-Based Care, Organizational Structure, Information Technology, Business Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Chronic Diseases, Primary Care, Preventative Care, Long Term Care, Health Care, Health Disparities, Healthcare Industry Knowledge, Health Equity, Health Promotion, Care Management, Community Health, Public Health, Patient Education and Support, Nutrition and Diet, Socioeconomics, Clinical Nutrition, Education and Training, Exercise Science
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Mining, Health Informatics, Acute Care, Emerging Technologies, Big Data, Health Technology, Analytics, Data Preprocessing, Clinical Informatics, Machine Learning, Health Care, Applied Machine Learning, Artificial Intelligence, Home Health Care, Generative AI, Business Process Improvement
Mixed · Course · 1 - 4 Weeks