
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Sales Support, Verbal Communication Skills, Customer Communications Management, Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Generative AI, No-Code Development, Prompt Engineering Tools, AI literacy, LLM Application, Personalized Campaigns, Prompt Engineering, Application Development, Social Media Campaigns, Marketing Automation, ChatGPT, Social Media Content, Content Development and Management, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Health Care Procedure and Regulation, Health Informatics, Data Wrangling, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Preprocessing, Health Information Management and Medical Records, Health Policy, Data Processing, Data Compilation, Data Analysis, Descriptive Analytics, Database Design, Medical Billing and Coding, Relational Databases, Data Integration, Spreadsheet Software
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Maintenance, Google Cloud Platform, Data Store, Database Administration, Database Architecture and Administration, Data Management, Databases, Dataflow, Data Access, Data Import/Export, Query Languages
Beginner · Project · Less Than 2 Hours

University of California, Santa Barbara
Skills you'll gain: Legal Risk, Governance, Commercial Laws, Contract Review, Vendor Contracts, Organizational Structure, Business Risk Management, Risk Management, Contract Compliance, Contract Management, Tax, Business Management, Corporate Tax, Law, Regulation, and Compliance, Legal Proceedings, Corporate Finance, Governance Risk Management and Compliance, Equities, Regulation and Legal Compliance, Lawsuits
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Adobe After Effects, Animations, Logo Design, Motion Graphics, Graphics Software, Graphic Design, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, Client Support, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, AI Integrations, Customer experience improvement, Customer Insights, Automation, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Creative Thinking, New Product Development, Open Mindset, Cognitive flexibility, Creativity, Lean Methodologies, Customer Engagement, Business Modeling
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Diagram Design, Program Development, Program Management, Process Management, Process Mapping, Process Development, Agile Methodology, Agile Project Management, Project Management Software, Business Modeling, Project Management
Intermediate · Guided Project · Less Than 2 Hours

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Drug Interaction, Medication Therapy Management, Pharmacotherapy, Medical Prescription, Geriatrics, Clinical Pharmacy, Pharmacology, Hospital Medicine, Patient Discharges, Care Management, Care Coordination, Patient Safety, Pharmacy
Advanced · Course · 1 - 3 Months

Skills you'll gain: Simulations, Plot (Graphics), Statistical Visualization, R (Software), R Programming, Statistical Programming, Statistical Methods, Process Modeling, Statistical Analysis, Process Analysis, Data Analysis
Beginner · Guided Project · Less Than 2 Hours