
Skills you'll gain: Responsible AI, Generative AI, Project Management, LLM Application, Project Management Life Cycle, Data Ethics, Prompt Engineering, Work Breakdown Structure, Team Oriented, Project Documentation, Business Ethics
Intermediate · Course · 1 - 4 Weeks

JetBrains
Skills you'll gain: Generative AI Agents, Large Language Modeling, Software Development Tools, IntelliJ IDEA, LLM Application, Artificial Intelligence, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Software Development, Code Review, Integrated Development Environments, Generative AI, Computer Programming, Software Development Life Cycle
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI, Artificial Intelligence, AI Product Strategy, Generative AI, ChatGPT, Emerging Technologies, Responsible AI, Machine Learning, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Virtual Environment, Augmented and Virtual Reality (AR/VR), Artificial Intelligence, Creativity, Storytelling, Game Design, Interactive Design, Persona (User Experience), Prompt Engineering, Storyboarding, Innovation, Media Production
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Change, Generative AI Agents, Business Transformation, Stakeholder Communications, Organizational Development, Business Communication, Communication, Employee Training, Workforce Development, Stakeholder Engagement, Employee Engagement, Change Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Email Automation, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Anthropic Claude, Driving engagement, HubSpot CRM, Personalized Service, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Automation, Analytics
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI Agents, Generative AI, Responsible AI, Journalism, Emerging Technologies, Education and Training, Job Analysis, Marketing, Economics, Analysis, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Web Applications, HTML and CSS, Web Development, AI Personalization, Javascript, User Interface (UI), Interactive Design, Generative AI Agents, LLM Application, ChatGPT, Natural Language Processing, Human Machine Interfaces, Databases, Database Management, Artificial Intelligence
Intermediate · Guided Project · Less Than 2 Hours