
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Executive Presence, Persuasive Communication, Project Risk Management, Stakeholder Management, Non-Verbal Communication, Influencing, Risk Management, Professional Development, Stakeholder Communications, Program Management, Leadership, Communication, Project Management, Emotional Intelligence, Public Speaking, Team Management, Presentations, Team Building, Strategic Communication, Virtual Teams
Beginner · Course · 1 - 3 Months

UBITS
Skills you'll gain: Selling Techniques, Benchmarking, Consultative Selling, Retail Sales, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Retail Management, Rapport Building, Business Development, Stakeholder Management, Customer experience strategy (CX), Sales, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Crisis Management, Workplace inclusivity, Professional Development, Team Leadership, Diversity and Inclusion, Leadership Development, Strategic Leadership, Leadership, Organizational Strategy, Organizational Leadership, People Development, Business Leadership, Personal Development, Team Building, Resilience, Strategic Thinking, Emotional Intelligence, Self-Awareness, Case Studies
Intermediate · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Revenue Management, Loyalty Programs, Forecasting, Market Dynamics, Hospitality Management, Revenue Forecasting, Marketing Channel, Cost Control, Cost Management, Customer Demand Planning, Hotel Operations, Data-Driven Decision-Making, Market Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Expense Management, Google Sheets, Data Visualization, Spreadsheet Software, Budgeting, Budget Management, Financial Forecasting, Excel Formulas
Beginner · Guided Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Governance, Sustainability Standards, Environmental Management Systems, Law, Regulation, and Compliance, Corporate Sustainability, Compliance Management, Environmental Regulations, Sustainability Reporting, Business Ethics, Corporate Strategy, Social Impact, Risk Management, Climate Change Mitigation, Stakeholder Management
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: HTML and CSS, Software Documentation, Technical Documentation, Style Guides, Web Development, Technical Writing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Building, Resilience, Emotional Intelligence, Leadership, Team Management, Empathy & Emotional Intelligence, Team Motivation, Conflict Management, Collaboration, Communication, Adaptability, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Manufacturing Operations, Production Management, Production Planning, Production Process, Operations Management, Business Operations, Inventory Control, Quality Control, Scheduling, Inventory Management System, Operational Efficiency, Lean Manufacturing, Material Requirements Planning, Quality Management, Project Management, Statistical Process Controls, Process Analysis, Workforce Management, Facility Management
Mixed · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Procurement, Consolidation, Strategic Sourcing, Supplier Management, Supplier Relationship Management, Corporate Sustainability, Knowledge Transfer, Diversity Programs, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Hydrology, Water Resources, Water Quality, Environmental Science, Biology, Natural Resource Management, Environment, Climate Change Adaptation, Microbiology
Intermediate · Course · 1 - 4 Weeks