
Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Insights, AI Personalization, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, User Provisioning, User Accounts, Cloud Services, Systems Administration, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

Khalifa University
Skills you'll gain: Data Strategy, Customer Relationship Management (CRM) Software, AI Personalization, Sales Enablement, Model Deployment, Feature Engineering, Data Governance, Responsible AI, Model Evaluation, Data Preprocessing, Transfer Learning, Data Quality, Strategic Decision-Making, Customer Data Management, Sales Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Reinforcement Learning, Natural Language Processing
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: IT Management, Technical Management, Risk Management, Project Management, Internal Communications, Data Ethics, Responsible AI, Generative AI, Case Studies, Innovation, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blood Collection, Phlebotomy, Medication Administration, Healthcare Ethics, Automated External Defibrillator, Medical Laboratory, Cardiopulmonary Resuscitation (CPR), First Aid, Emergency Medicine, Laboratory Testing, Airway Management, Diagnostic Tests, Health Care, Emergency Response, Dignity in Care, Patient Communication, Patient-centered Care, Critical Thinking and Problem Solving, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: TypeScript, Javascript, React.js, JavaScript Frameworks, Web Development Tools, Application Development, Web Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Relationship Management, Six Sigma Methodology, Lean Six Sigma, Continuous Improvement Process, Operational Excellence, Quality Management, Process Improvement, Quality Assurance and Control, Customer experience improvement, Risk Analysis, Production Planning, Culture Transformation, Employee Engagement
Mixed · Course · 1 - 3 Months

Skills you'll gain: Spring Boot, React.js, Object-Relational Mapping, Restful API, YAML, Data Access, Web Applications, Databases, Application Performance Management, Full-Stack Web Development, Configuration Management, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Eclipse (Software), Computer Programming, Development Environment, Integrated Development Environments, Data Structures, Software Installation
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Human Centered Design, Sustainable Design, Sustainability Standards, Design Thinking, Product Design, Business Leadership, Environmental Regulations, Strategic Leadership, Corporate Sustainability, Product Development, Sustainable Development, Packaging and Labeling, Product Lifecycle Management, Waste Minimization, Regulatory Compliance, Business Strategies
Build toward a degree
Intermediate · Course · 1 - 4 Weeks