Skills you'll gain: AI Personalization, Customer Analysis, Customer Data Management, Customer Service, Customer Insights, Responsible AI, AI Enablement, Customer experience strategy (CX), AI Product Strategy, Customer and Client Support, Customer Engagement, Customer Retention, Customer Relationship Building, Generative AI Agents, Customer Success Management, Artificial Intelligence and Machine Learning (AI/ML), Service Improvement, Generative AI

Skills you'll gain: User Story, Behavior-Driven Development, DevSecOps, Agile Project Management, Test Driven Development (TDD), Backlogs, Sprint Planning, Kanban Principles, Agile Methodology, Scrum (Software Development), Continuous Integration, Agile Software Development, Project Risk Management, Sprint Retrospectives, Lean Methodologies, Scaled Agile Framework, DevOps, Risk Management, Agile Product Development, Management Reporting

Skills you'll gain: Adobe Express, Typography, Logo Design, Responsible AI, Digital Design, Layout Design, Creative Design, Visual Design, Graphic and Visual Design Software, Graphic Design, Adobe Firefly, User Interface and User Experience (UI/UX) Design, Color Theory, Content Creation, Generative AI Agents

Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure

Skills you'll gain: Microsoft Visio, Engineering Drawings, Engineering Plans And Specifications, Process Flow Diagrams, Diagram Design, Technical Drawing, Microsoft Development Tools, Visualization (Computer Graphics), Schematic Diagrams, Data Flow Diagrams (DFDs), Graphic and Visual Design Software, Graphic and Visual Design, Microsoft Access, Microsoft Office, Visual Design, Graphic Design, Data Integration, Workflow Management

Skills you'll gain: Depreciation, Risk Analysis, Actuarial Science, Portfolio Risk, Value Engineering, Cost Benefit Analysis, Strategic Decision-Making, Decision Tree Learning, Operational Analysis, Financial Analysis, Capital Budgeting, Tax Management, Decision Making, Analysis, Data-Driven Decision-Making, Capital Expenditure, Feasibility Studies, Estimation, Income Tax, Economics

Skills you'll gain: Generative AI

Skills you'll gain: Web Content Accessibility Guidelines, Disabilities, Mobile Development, Usability, User Interface (UI), Human Computer Interaction, Adobe Acrobat, Web Design, Diversity and Inclusion, Document Management, Hypertext Markup Language (HTML), Web Design and Development, Diversity Equity and Inclusion Initiatives, Microsoft Office, Android (Operating System), Technology Solutions, Android Development, iOS Development

Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Professionalism, Collaboration, Communication, Assertiveness, Influencing, Non-Verbal Communication, People Management, Personal Attributes

Skills you'll gain: OpenAI, Code Review, Integrated Development Environments, Tool Calling, Cloud Development, Prompt Engineering, Computer Programming Tools, AI Workflows, Development Environment, Context Management, Command-Line Interface, Generative AI, Software Technical Review, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence

Skills you'll gain: Selling Techniques, Sales Strategy, Social Media Marketing, Search Engine Optimization, Product Promotion, Advertising Campaigns, Advertising, Digital Advertising, Product Strategy, Keyword Research, Product Marketing, Copywriting, Competitive Analysis, Customer Engagement

Skills you'll gain: Acceptance Testing, Project Coordination, Model Deployment, Quality Assurance, User Acceptance Testing (UAT), Verification And Validation, Product Quality (QA/QC), Plan Execution, Workflow Management, Application Deployment