Skills you'll gain: Prompt Engineering, User Story, Responsible AI, Business Metrics, Agile Product Development, Performance Metric, Performance Measurement, Prompt Engineering Tools, Data-Driven Decision-Making, Data Storytelling, Key Performance Indicators (KPIs), Team Building, AI Workflows, Technical Communication, Product Planning, Brainstorming, Agile Project Management, Agile Methodology, Generative AI, Project Management

Skills you'll gain: Process Improvement, Lean Six Sigma, Six Sigma Methodology, Root Cause Analysis, Process Analysis, Process Mapping, Business Process Improvement, Quality Improvement, Process Optimization, Financial Controls, Data-Driven Decision-Making, Continuous Improvement Process, Business Workflow Analysis, Process Flow Diagrams, Finance

Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure

Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Writing and Editing, Editing, Proofreading, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Report Writing, Target Audience

Skills you'll gain: Balance Sheet, Financial Statements, Management Accounting, Performance Measurement, Income Statement, Financial Statement Analysis, Cost Accounting, Capacity Management, Financial Reporting, Asset Management, Organizational Strategy, Performance Analysis, Financial Accounting, Financial Analysis, Budgeting, Operational Analysis, Business Metrics, Accounting, Budget Management, Small Business Accounting

Skills you'll gain: Marketing Channel, Digital Advertising, Digital Marketing, Marketing Analytics, Performance marketing, Web Analytics, Cross-Channel Marketing, Google Analytics, Performance Measurement, Social Media Marketing, Data-Driven Decision-Making, Email Marketing

Skills you'll gain: Sales Management, Sales Strategy, Sales, Sales Presentation, Sales Training, Initiative and Leadership, Resilience, Case Studies, Stress Management, Consumer Behaviour, Persistence, Trustworthiness, Customer Analysis, Business Ethics, Data-Driven Decision-Making, Self-Motivation, Composure, Cross-Functional Collaboration, Adaptability, Customer Retention

Skills you'll gain: Excel Formulas, Microsoft Excel, Microsoft Office, Spreadsheet Software, Microsoft 365, Document Management, Productivity Software, File Management, Data Management, Data Entry, User Interface (UI)

Skills you'll gain: Conflict Management, Emotional Intelligence, Empathy, Assertiveness, Relationship Building, Collaboration, Problem Solving, Communication, Self-Awareness, Adaptability

Skills you'll gain: Brand Strategy, Customer experience strategy (CX), Production Planning, Branding, Storytelling, Advertising Campaigns, Brand Awareness, Logo Design, Content Marketing, Target Audience, Target Market, Content Creation, Advertising, Customer experience improvement, Marketing Design, Creative Design, Brand Management, Journalism, Creativity, Communication

Skills you'll gain: Marketing Psychology, Target Audience, Market Research, Surveys, Marketing, Consumer Behaviour, Customer Analysis, User Research, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Business Research, Market Analysis, Focus Group, Google Analytics

Skills you'll gain: Talent Acquisition, Recruitment, Full Cycle Recruitment, Job Analysis, Recruitment Strategies, Employee Onboarding, Negotiation, Employee Retention, Talent Sourcing, Talent Management, Human Resources, Interviewing Skills, Forecasting, Labor Law