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  • Customer Service Skills

Results for "customer service skills"


  • Status: New
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    Logical Operations

    SQL Querying: Advanced

    Skills you'll gain: Microsoft SQL Servers, SQL, Query Languages, Transaction Processing, Database Management, Data Manipulation, Relational Databases, Databases, Database Design, Database Software, Data Management, Data Integrity, Performance Tuning

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Minnesota State University, Mankato

    Organizational Design

    Skills you'll gain: Employee Engagement, Organizational Structure, Workflow Management, Process Design, Organizational Development, Operational Excellence, Organizational Effectiveness, Change Management, Communication Strategies, Organizational Leadership, Leadership and Management, Team Leadership, Business Process Improvement, Business Management, Workforce Management, Performance Improvement, Business Operations, Productivity, Decision Making, Strategic Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Hybrid Project Plans and Changes

    Skills you'll gain: Change Orders, Change Control, Project Schedules, Timelines, Initiative and Leadership, Sprint Planning, Project Planning, Planning, Waterfall Methodology, Scheduling, Project Estimation, Analysis

    Beginner · Course · 1 - 4 Weeks

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    LearnQuest

    Advanced Engagement, Content, and Conversion Strategies

    Skills you'll gain: Sales, Sales Strategy, Sales Pipelines, Selling Techniques, Social Media Campaigns, Social Media, Social Media Content, Social Media Marketing, Customer Engagement, Content Creation, Content Performance Analysis, Marketing Analytics, Drive Engagement, Content Strategy, Marketing Automation, Customer Analysis, Storytelling, Data-Driven Decision-Making, Campaign Management, A/B Testing

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Assign Roles: Project Accountability

    Skills you'll gain: Accountability, Team Oriented, Teamwork, Project Planning, Stakeholder Communications, Workflow Management, Team Management, Communication Strategies, Communication Systems

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Incident Response and Threat Mitigation

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Endpoint Detection and Response, Intrusion Detection and Prevention, Threat Detection, Threat Management, Cybersecurity, Security Information and Event Management (SIEM), Event Monitoring, Cyber Attacks, Cyber Security Assessment, Continuous Monitoring, Security Management, Malware Protection, Cyber Engineering, Security Testing, Cyber Governance, Linux

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    A

    Amazon Web Services

    AWS Fundamentals Lab Series

    Skills you'll gain: Amazon CloudWatch, Cloud Infrastructure, Cloud Management, Amazon Web Services, Amazon S3, Cloud Computing, Data Migration, Cloud Security, Virtual Networking, Virtual Private Networks (VPN), MySQL, Systems Administration, Database Management, Network Security, Resource Management, Performance Analysis

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    I

    IBM

    RAG for Generative AI Applications

    Skills you'll gain: Prompt Engineering, LangChain, Retrieval-Augmented Generation, LLM Application, Generative AI, Vector Databases, Embeddings, User Interface (UI), UI Components, Semantic Web, Database Systems, Model Evaluation, Databases, Data Storage Technologies, NoSQL, AI Enablement, Large Language Modeling, Flask (Web Framework), Database Management, AI Personalization

    4.6
    Rating, 4.6 out of 5 stars
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    546 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
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    Coursera

    AI Security: Security in the Age of Artificial Intelligence

    Skills you'll gain: Threat Modeling, Data Loss Prevention, Mobile Security, DevSecOps, MLOps (Machine Learning Operations), Vulnerability Scanning, Incident Response, LLM Application, Hardening, Application Security, Anomaly Detection, Responsible AI, Security Controls, Data Security, CI/CD, Infrastructure Security, Continuous Monitoring, Penetration Testing, Process Optimization, Vulnerability Assessments

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
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    C

    Case Western Reserve University

    Inspired Leadership

    Skills you'll gain: Coaching, Negotiation, Emotional Intelligence, Empathy, Leadership Development, Initiative and Leadership, Compassion, Leadership, Organizational Change, Organizational Leadership, Organizational Development, Culture Transformation, Empowerment, People Development, Influencing, Strategic Leadership, Business Leadership, Active Listening, Case Studies, Professional Development

    4.7
    Rating, 4.7 out of 5 stars
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    2.7K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
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    IBM

    Cybersecurity Compliance Framework, Standards & Regulations

    Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Responsible AI, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)

    4.7
    Rating, 4.7 out of 5 stars
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    3.5K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    EDUCBA

    Build a Role-Based Java Web Application

    Skills you'll gain: Database Application, Full-Stack Web Development, Web Applications, Model View Controller, Authentications, Business Logic, SQL

    Beginner · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…969798…834

In summary, here are 10 of our most popular customer service skills courses

  • SQL Querying: Advanced: Logical Operations
  • Organizational Design: Minnesota State University, Mankato
  • Hybrid Project Plans and Changes: Coursera
  • Advanced Engagement, Content, and Conversion Strategies: LearnQuest
  • Assign Roles: Project Accountability: Coursera
  • Incident Response and Threat Mitigation: Edureka
  • AWS Fundamentals Lab Series: Amazon Web Services
  • RAG for Generative AI Applications: IBM
  • AI Security: Security in the Age of Artificial Intelligence: Coursera
  • Inspired Leadership: Case Western Reserve University

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