
Universidad Nacional Autónoma de México
Skills you'll gain: Spanish Language, Telephone Skills, Meeting Facilitation, Oral Expression, Business Correspondence, Verbal Communication Skills, Negotiation, Writing, Business Communication, Communication, Communication Strategies, Active Listening, Cultural Diversity
Intermediate · Course · 1 - 3 Months
University of Washington
Skills you'll gain: Data Ethics, Data Presentation, Data Storytelling, Data Visualization Software, Data Governance, Big Data, Technical Communication, Cloud Computing, Amazon Web Services, Information Privacy, Ethical Standards And Conduct, Scalability
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Analytics, Online Advertising, Customer Engagement, Marketing Effectiveness, Data Ethics, AI Personalization, Social Media Campaigns, Business-To-Consumer, Digital Marketing, Marketing Strategies
Intermediate · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Health Assessment, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Education and Support, Patient Treatment, Health Care, Telecommunications, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Analysis, Analytical Skills, Data Management, Exploratory Data Analysis, Data-Driven Decision-Making, Predictive Analytics, Data Presentation, Descriptive Analytics, Data Collection, Statistical Modeling, Data Validation, Statistical Inference, Communication
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Personal Integrity, Organizational Skills, Active Listening, Communication, Higher Education, Interpersonal Communications, Student Engagement, Vocabulary, Adaptability, Blended Learning
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Constructive Feedback, Active Listening, Conflict Management, Meeting Facilitation, Communication, Verbal Communication Skills, Delegation Skills, English Language, Language Competency, Bilingual (Spanish/English), Grammar, Interpersonal Communications, Professional Development, Vocabulary
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Corporate Sustainability, Sustainable Business, Business Reporting, Data Storytelling, Compliance Reporting, Data Visualization, Performance Reporting, Sustainability Standards, Environmental Regulations, Stakeholder Communications, Strategic Communication, Return On Investment, Risk Management, Investment Management, Finance
Intermediate · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Pipelines, Sales Presentation, Sales Strategy, Closing (Sales), Process Mapping, Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Sales Prospecting, Sales Operations, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Technology Strategies, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Retention, Data Ethics, Customer Relationship Management (CRM) Software, FinTech, Blockchain, Artificial Intelligence, Market Trend
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Governance, Compliance Management, Business Ethics, Certified Public Accountant, Regulatory Compliance, Corporate Accounting, Ethical Standards And Conduct, Accountability, Public Accounting, Accounting, Auditing, Financial Management, Stakeholder Management
Build toward a degree
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks