Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: AI Orchestration, AI Workflows, LLM Application, Agentic systems, Tool Calling, LangChain, Artificial Intelligence, Prompt Engineering, Model Evaluation, Context Management, Scenario Testing, Performance Testing, Development Testing, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Network Architecture, General Networking, Interoperability, Telecommunications, Emerging Technologies, Automation, Cloud Deployment, Strategic Thinking, Vendor Management, Cost Reduction, Innovation, Scalability
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Infographics, Storyboarding, Canva (Software), Prompt Engineering, Copywriting, Generative AI, Content Creation, Blogs, Marketing Psychology, Collaborative Software, ChatGPT, Online Advertising, Graphic Design, Multimedia, Graphic and Visual Design, Web Content, Brand Awareness, Artificial Intelligence, Search Engine Optimization, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Animations, 3D Assets, 3D Modeling, Animation and Game Design, Computer Graphics, Virtual Environment, Computer Graphic Techniques, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Transformation, Innovation, Site Reliability Engineering, Digital Transformation, Google Cloud Platform, Google Workspace, Technology Strategies, Cloud Solutions, Data Strategy, Cloud Infrastructure, Safety Culture, Continuous Improvement Process, Organizational Change, Change Management, Cloud Computing, Cloud Applications, Continuous Delivery, Culture Transformation, People Management, Management Training And Development
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Customer experience improvement, Operational Efficiency, Salesforce, Operational Excellence, Business, Case Studies, Cloud-Based Integration, Amazon Web Services, Systems Integration, Business Solutions, Business Transformation
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Team Management, Governance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Platforms, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Release Management, Cloud Storage, Disaster Recovery, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, AI Security, DevSecOps, Security Testing, Continuous Monitoring, CI/CD, Threat Detection, Secure Coding, MITRE ATT&CK Framework, DevOps, System Monitoring, Application Security, Continuous Integration, MLOps (Machine Learning Operations), Scripting, Unit Testing, Test Case, Prompt Engineering, Integration Testing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Model Context Protocol, AI Security, Scalability, Software Architecture, Servers, Interoperability, System Design and Implementation, API Design, Enterprise Security, Real Time Data, Performance Tuning
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Data Engineering, Amazon Redshift, Apache Kafka, Cloud Computing Architecture, Data Lakes, Real Time Data, Amazon Elastic Compute Cloud, Data Management, Apache Hive, Data Visualization Software, Cloud Storage, Amazon S3, Data Integration, Data Architecture, Data Migration, Performance Tuning, Serverless Computing, Database Architecture and Administration, AWS Identity and Access Management (IAM)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Event Marketing, Target Audience, Adobe Express, Marketing Materials, Promotional Materials, Goal Setting, Promotional Strategies, Community Outreach, Content Creation, Event Planning, Performance Measurement, Marketing Analytics, Copywriting, Visual Design, Marketing Channel, Graphic Design, Branding, Strategic Partnership
Beginner · Course · 1 - 4 Weeks