
Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Business Process Automation, AI Product Strategy, Workflow Management, Multimodal Prompts, Project Design, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Prompt Engineering, Generative AI Agents, Marketing Automation, Marketing Strategies, Marketing Planning, Content Creation, Digital Content, Strategic Marketing, Digital Marketing, Customer Relationship Building, Web Content, Email Marketing, Scalability, Social Media Content, Video Production, Automation, Branding
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI, Image Analysis, Generative Model Architectures, Deep Learning, Applied Machine Learning, Computer Vision
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Large Language Modeling, Google Gemini, Talent Acquisition, LLM Application, Generative AI, Recruitment, HR Tech, Talent Recruitment, Responsible AI, ChatGPT, Recruitment Strategies, Data Ethics, AI Personalization, Employee Onboarding, Interviewing Skills, Business Process Automation, Automation
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Prompt Engineering, Applicant Tracking Systems, Responsible AI, Google Gemini, Talent Acquisition, Recruitment, Generative AI, Microsoft Power Automate/Flow, ChatGPT, Business Process Automation, Automation, Diversity Equity and Inclusion Initiatives, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Marketing Planning, Business Planning, Marketing Strategies, Marketing, Marketing Management, Business Marketing, Market Analysis, Competitive Analysis, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Project Management Life Cycle, Team Building, Project Closure, Quality Management, Project Planning, Project Controls, Agile Project Management, Team Leadership, Project Scoping, Procurement, Project Documentation, Communication Planning, Agile Methodology, Project Risk Management, Continuous Improvement Process, Project Management, Sprint Retrospectives, Change Management, Management Reporting
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Canva (Software), Generative AI, Content Creation, Social Media Content, ChatGPT, Digital Content, Graphic and Visual Design, Prompt Engineering, Social Media Marketing, Content Marketing, Writing, Target Audience
Intermediate · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks