In collaboration with the Rollins School of Public Health and the CDC's Division of Global Health Protection, Emergency Response, and Recovery Branch, this course introduces basic concepts and principles of communicating during a global crisis or emergency. It explores why communication during an emergency is different and the importance of adapting emergency messages to the needs of affected populations. Through sample scenarios, you will get the opportunity to identify information needs and develop useful messages using six guiding principles to help you communicate effectively and promote behaviors that reduce health risks during an emergency.
Communicating During Global Emergencies
Emory UniversityAbout this Course
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Flexible deadlines
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Intermediate Level
Approx. 8 hours to complete
English
Subtitles: English, Chinese (Simplified)
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 8 hours to complete
English
Subtitles: English, Chinese (Simplified)
Offered by
Emory University
Emory University, located in Atlanta, Georgia, is one of the world's leading research universities. Its mission is to create, preserve, teach and apply knowledge in the service of humanity.
Syllabus - What you will learn from this course
3 hours to complete
Overview of Crisis and Emergency Risk Communications
During this week, we'll explore the framework of CERC, the primary function of risk communications, and consider common principles to follow when communicating to affected communities during a crisis.
3 hours to complete
5 videos (Total 23 min), 5 readings, 2 quizzes
5 videos
CERC and How Communicating During a Crisis Is Different10m
Six Principles3m
Message and Audience5m
Wrap-Up1m
5 readings
Course Outline and Grading Information2m
CERC Manual40m
Six Principles [Handout]2m
Understanding Your Audience40m
Tips for Response Workers10m
1 practice exercise
Practice20m
2 hours to complete
Crisis Communication Planning
In this week, we'll consider the focus of communication during emergency response as well as the creation and application of a crisis communication plan.
2 hours to complete
5 videos (Total 13 min), 2 readings, 2 quizzes
5 videos
Including Communication in Emergencies2m
Process of Emergency Risk Communications Planning4m
Applying Your Emergency Risk Communications Plan4m
Wrap-Up1m
2 readings
9 Steps of Crisis Response10m
Crisis Communication Plan Resources1h
1 practice exercise
Practice20m
2 hours to complete
International Health Regulations' Risk Communication Components
During our final week, we'll explore the International Health Regulations' four components of risk communication through a fictional scenario.
2 hours to complete
6 videos (Total 28 min), 5 readings, 2 quizzes
6 videos
Transparency and First Announcement7m
Communication Coordination6m
Listening Through Dialogue4m
Information Dissemination8m
Wrap-Up58s
5 readings
Core Responsibilities [Handout]1m
Three Questions5m
Two-Way Communication5m
WHO Resources20m
[Handouts]30m
1 practice exercise
Practice20m
Reviews
TOP REVIEWS FROM COMMUNICATING DURING GLOBAL EMERGENCIES
by AGMay 26, 2020
The course was able to provide a simulation on emergency response mechanisms. The reading materials and video lectures provided are engaging and effectively introduces new concepts to a new learner.
by SLApr 27, 2020
I enjoyed this taking this course and found the information to be useful in any emergency, not just global ones. I have already begun using some the techniques and they have proven to be helpful.
by FVMay 3, 2020
It's rather quick and effective to learn the basics of communication in emergency. It could have been more interactive and the activities less repetitive (video and handouts). Overall satisfied!
by EDMay 27, 2020
Effective Communication is a very essential tool in our daily lives especially during emergencies where the right information at the right time is received by the right person.
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What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.
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Will I earn university credit for completing the Course?
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