About this Course

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Intermediate Level
Approx. 8 hours to complete
English
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Intermediate Level
Approx. 8 hours to complete
English

Offered by

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Emory University

Syllabus - What you will learn from this course

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Week
1

Week 1

3 hours to complete

Overview of Crisis and Emergency Risk Communications

3 hours to complete
5 videos (Total 23 min), 5 readings, 2 quizzes
5 videos
CERC and How Communicating During a Crisis Is Different10m
Six Principles3m
Message and Audience5m
Wrap-Up1m
5 readings
Course Outline and Grading Information2m
CERC Manual40m
Six Principles [Handout]2m
Understanding Your Audience40m
Tips for Response Workers10m
1 practice exercise
Practice30m
Week
2

Week 2

3 hours to complete

Crisis Communication Planning

3 hours to complete
5 videos (Total 13 min), 2 readings, 2 quizzes
5 videos
Including Communication in Emergencies2m
Process of Emergency Risk Communications Planning4m
Applying Your Emergency Risk Communications Plan4m
Wrap-Up1m
2 readings
9 Steps of Crisis Response10m
Crisis Communication Plan Resources1h
1 practice exercise
Practice30m
Week
3

Week 3

3 hours to complete

International Health Regulations' Risk Communication Components

3 hours to complete
6 videos (Total 28 min), 5 readings, 2 quizzes
6 videos
Transparency and First Announcement7m
Communication Coordination6m
Listening Through Dialogue4m
Information Dissemination8m
Wrap-Up58s
5 readings
Core Responsibilities [Handout]1m
Three Questions5m
Two-Way Communication5m
WHO Resources20m
[Handouts]30m
1 practice exercise
Practice30m

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