We now live in a truly global, interconnected world in which every manager requires a high level of cultural intelligence. In a diverse work environment, a successful leader must understand the cultural backgrounds, beliefs and attitudes of the people around them – or run the risk of failing to achieve the organisation’s goals. This course, via structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments), will teach you that those with high ‘cultural intelligence’ – are good at spotting cultural differences and adapt their behaviour accordingly. You’ll develop cultural intelligence and sensitivity – key future-focused capabilities required of every leader.
This course is part of the Adapting: Career Development Specialization
Cultural intelligence: Become a global citizen
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About this Course
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Approx. 11 hours to complete
Suggested: 16 hours/week
English
Subtitles: English
Syllabus - What you will learn from this course
4 hours to complete
Globalisation of people
We are living in an increasingly globalised world, with growing flows of capital/business and people across national boundaries. What are the current state of development of global migration of capital and people? What are the important implications to businesses, communities and individuals? This week you will be introduced to the recent development in global migration of capital and people; the contributing factors to the changes over time; and consequences of global migration of capital and people. You will start by review the contemporary literature in these areas. You will also be exposed to the theoretical perspectives such as institutional approach and structural inequality framework in understanding global migration of business and people.
4 hours to complete
6 videos (Total 37 min), 6 readings, 2 quizzes
6 videos
Week 1 outline1m
1.1 Globalisation of business and people10m
1.2 Drivers of global migration9m
1.3 Working and living in the “Global Village”8m
Habit corner 11m
6 readings
Special welcome to beta testers1m
Become a Global MBA degree learner1m
Course overview10m
Learning activities and assessment10m
Explore further resources1h
Habit Corner10m
2 practice exercises
Recall: Check your understanding 130m
Check your applied learning 11h
3 hours to complete
Affinities and diversities
Our communities and workplaces have become more diverse in terms of gender, age, ethnicity, religion, and country of origin. How do you perceive diversity in your communities and workplaces? Does diversity mean different? This week you will be introduced the concepts of affinities in addition to diversities. You will have the opportunities to examine the commonalities that diverse groups of people share in their daily life and in workplaces. You will also apply the theoretical framework “cultural capital” (in Pierre Bourdieu’s “The Forms of Capital”) in understanding how diversity contribute to the societies and businesses.
3 hours to complete
4 videos (Total 30 min), 1 reading, 2 quizzes
4 videos
2.1 Rethink the concept of diversity8m
2.2 Understand the concept of affinity: What do we share?10m
2.3 “Cultural capital”9m
1 reading
Explore further resources1h
2 practice exercises
Recall: Check your understanding 230m
Check your applied learning 21h
3 hours to complete
Developing Cultural Intelligence (CQ): Improving self
Employees and business leaders nowadays are constantly interacting with people and stakeholders from diverse backgrounds. The cultural inclusion approach is adopted by many businesses and organizations to promote equity and fairness. What is your understanding of cultural diversity? Is diversity inclusion approach only for promoting the rights and opportunities for those who are disadvantaged? Are you aware of the values and benefits that people from diverse cultural backgrounds could bring to an organization? Do you know how to develop your cultural intelligence (CQ)? This week you will learn the importance of cultural intelligence (CQ) and the steps that you will need to take to develop your cultural strategic thinking and to cultivate your behavioural cultural intelligence.
3 hours to complete
4 videos (Total 35 min), 1 reading, 2 quizzes
4 videos
3.1 Discovering one’s cultural intelligence10m
3.2 Understanding multidimensional cultural values11m
3.3 Developing one’s cultural intelligence at work10m
1 reading
Explore further resources1h
2 practice exercises
Recall: Check your understanding 330m
Check your applied learning 31h
3 hours to complete
Applying and leveraging CQ: Leading others
Being culturally intelligent is a key future-focused capability for today’s business leaders. In addition to developing their own cultural intelligence, business leaders need to learn how to leverage their cultural intelligence to effectively motivate and lead others in workplaces. This week you will learn the approaches and programs through which you apply cultural intelligence to effectively manage and lead culturally diverse teams or effectively interact with culturally diverse stakeholders. You will develop the competencies of evaluating cultural environments and strategizing responses accordingly. Attention will also be on the approach and framework for developing high-performing global teams
3 hours to complete
4 videos (Total 33 min), 1 reading, 2 quizzes
4 videos
4.1 Evaluating cultural environments9m
4.2 Adapting to different cultural environments9m
4.3 Managing culturally diverse teams12m
1 reading
Explore further resources1h
2 practice exercises
Recall: Check your understanding 430m
Check your applied learning 41h
Offered by
Macquarie University
Macquarie is ranked among the top one per cent of universities in the world, and with a 5-star QS rating, we are recognised for producing graduates who are among the most sought-after professionals in the world. Since our foundation 54 years ago, we have aspired to be a different type of university: one focused on fostering collaboration between students, academics, industry and society.
About the Adapting: Career Development Specialization
Organisations are undergoing enormous changes in their structures and processes as they seek to take advantage of innovations in technology, remain competitive in Globalising markets, and deal with the increasing diversity of their staff, customers, and supply chains. The four subjects in this specialisation will examine the personal implications of the changing organisational environment - the need to continuously adapt and learn, to manage your career, to build up resilience against stress, and to take your place as a global citizen.
The aim is to enable you to thrive in working in contemporary organsations. 'Improve yourself Always' addresses the need for you to continuously develop and seeks to improve your capacity to learn and adapt. 'Build Personal Resilience' helps you enhance your resilience in the face of the pressures you will experience in working in contemporary organisations. 'Your Career Your Life' guides you in taking more responsibility for mapping out and engaging in your career. 'Become a Global Citizen' discusses the need to see yourself as a citizen of the increasingly global world of work and provides insight into the strategies to deal with cultural diversity.
Frequently Asked Questions
When will I have access to the lectures and assignments?
Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
Is financial aid available?
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