This course is part of the Adapting: Career Development Specialization

4.7
stars
127 ratings

Professor Fei Guo

5,292 already enrolled

Offered By

Adapting: Career Development SpecializationMacquarie University

About this Course

5,115 recent views

We now live in a truly global, interconnected world in which every manager requires a high level of cultural intelligence. In a diverse work environment, a successful leader must understand the cultural backgrounds, beliefs and attitudes of the people around them – or run the risk of failing to achieve the organisation’s goals. This course, via structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments), will teach you that those with high ‘cultural intelligence’ – are good at spotting cultural differences and adapt their behaviour accordingly. You’ll develop cultural intelligence and sensitivity – key future-focused capabilities required of every leader.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 2 of 4 in the

Adapting: Career Development Specialization

Approx. 18 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 2 of 4 in the

Adapting: Career Development Specialization

Approx. 18 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.4/5 (28 Ratings)

Professor Fei Guo

Department of Management

Macquarie Business School

5,504 Learners

3 Courses

Offered by

Macquarie University

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

Syllabus - What you will learn from this course

Week1

Week 1

4 hours to complete

Globalisation of people

We are living in an increasingly globalised world, with growing flows of capital/business and people across national boundaries. What are the current state of development of global migration of capital and people? What are the important implications to businesses, communities and individuals? This week you will be introduced to the recent development in global migration of capital and people; the contributing factors to the changes over time; and consequences of global migration of capital and people. You will start by review the contemporary literature in these areas. You will also be exposed to the theoretical perspectives such as institutional approach and structural inequality framework in understanding global migration of business and people.

4 hours to complete

6 videos (Total 37 min), 4 readings, 2 quizzes

Week2

Week 2

3 hours to complete

Affinities and diversities

Our communities and workplaces have become more diverse in terms of gender, age, ethnicity, religion, and country of origin. How do you perceive diversity in your communities and workplaces? Does diversity mean different? This week you will be introduced the concepts of affinities in addition to diversities. You will have the opportunities to examine the commonalities that diverse groups of people share in their daily life and in workplaces. You will also apply the theoretical framework “cultural capital” (in Pierre Bourdieu’s “The Forms of Capital”) in understanding how diversity contribute to the societies and businesses.

3 hours to complete

4 videos (Total 30 min), 1 reading, 2 quizzes

Week3

Week 3

3 hours to complete

Developing Cultural Intelligence (CQ): Improving self

Employees and business leaders nowadays are constantly interacting with people and stakeholders from diverse backgrounds. The cultural inclusion approach is adopted by many businesses and organizations to promote equity and fairness. What is your understanding of cultural diversity? Is diversity inclusion approach only for promoting the rights and opportunities for those who are disadvantaged? Are you aware of the values and benefits that people from diverse cultural backgrounds could bring to an organization? Do you know how to develop your cultural intelligence (CQ)? This week you will learn the importance of cultural intelligence (CQ) and the steps that you will need to take to develop your cultural strategic thinking and to cultivate your behavioural cultural intelligence.

3 hours to complete

4 videos (Total 35 min), 2 readings, 2 quizzes

Week4

Week 4

3 hours to complete

Applying and leveraging CQ: Leading others

Being culturally intelligent is a key future-focused capability for today’s business leaders. In addition to developing their own cultural intelligence, business leaders need to learn how to leverage their cultural intelligence to effectively motivate and lead others in workplaces. This week you will learn the approaches and programs through which you apply cultural intelligence to effectively manage and lead culturally diverse teams or effectively interact with culturally diverse stakeholders. You will develop the competencies of evaluating cultural environments and strategizing responses accordingly. Attention will also be on the approach and framework for developing high-performing global teams

3 hours to complete

4 videos (Total 33 min), 1 reading, 2 quizzes

Week5

Week 5

3 hours to complete

Global citizenship challenges

Being a citizen of our globalised and interconnected world could also face a series of challenges. Traditional institutions, such as the state, community, workplace, and family have all been affected one way or another by the global forces. The boundaries of nation states become increasing blurry and weakened with increasing dominance of transnational business activities and migration of people. For many, traditional family structures are disrupted and family members scattered around globe. All these changes affect individual behaviour and the interactions with each other. This week you will examine the major challenges brought about by globalised forces and develop the awareness of these challenges in a range of institutional settings.

3 hours to complete

4 videos (Total 29 min), 1 reading, 2 quizzes

Week6

Week 6

3 hours to complete

Global mindset and competence: Becoming a Global Citizen

Cultural intelligence (CQ) is a competitive advantage that current and future business leaders need to acquire and cultivate. By consciously or unconsciously practicing and applying CQ in your workplace and daily life, you will become a true global citizen and business leader in a globalized world. In the final week of this course, you will apply all the knowledge we have learned so far and focus on some practical exercises on how to develop the mindset that is globally oriented and culturally sensitive. You will also further develop some skills in translating your individual global mindset to ethical conducts of businesses and organizations.

3 hours to complete

4 videos (Total 30 min), 1 reading, 2 quizzes

Reviews

4.7

38 reviews

5 stars
78.74%
4 stars
14.17%
3 stars
3.93%
2 stars
1.57%
1 star
1.57%

TOP REVIEWS FROM CULTURAL INTELLIGENCE: BECOME A GLOBAL CITIZEN

by HVAug 15, 2020

Interesting and engaging introduction to Cultural Intelligence (CQ) and some associated frameworks.

by SBFeb 21, 2021

Very high leve and a good introduction into a very complicated subject that is very often overlooked.

by MPNov 14, 2020

Very useful course! I learned new and very interesting concepts. I recommend for all those interested in becoming truly global citizens.

by GAOct 25, 2022

This course is very important to my life i learn to be a global citizen and what it take to be one. Its a good course that it teaches us how to interact with people from different diversities

View all reviews

About the Adapting: Career Development Specialization

Organisations are undergoing enormous changes in their structures and processes as they seek to take advantage of innovations in technology, remain competitive in Globalising markets, and deal with the increasing diversity of their staff, customers, and supply chains. The four subjects in this specialisation will examine the personal implications of the changing organisational environment - the need to continuously adapt and learn, to manage your career, to build up resilience against stress, and to take your place as a global citizen.

The aim is to enable you to thrive in working in contemporary organsations. 'Improve yourself Always' addresses the need for you to continuously develop and seeks to improve your capacity to learn and adapt. 'Build Personal Resilience' helps you enhance your resilience in the face of the pressures you will experience in working in contemporary organisations. 'Your Career Your Life' guides you in taking more responsibility for mapping out and engaging in your career. 'Become a Global Citizen' discusses the need to see yourself as a citizen of the increasingly global world of work and provides insight into the strategies to deal with cultural diversity.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

Build employee skills, drive business results

Discover Coursera for Business

Cultural intelligence: Become a global citizen

About this Course