This course is part of the Interviewing and Resume Writing in English Specialization

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Charles Duquette +1 more instructor

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Offered By

Interviewing and Resume Writing in English SpecializationUniversity of Maryland, College Park

About this Course

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People interviewing for jobs today often fail because they are using yesterday's strategies. Recruiting technology has become more sophisticated, and the best employers are constantly changing the way interviews are done. This course gives you detailed strategies for handling tough competency-based, or behavioral,  interviews so that you can communicate the knowledge, skills, and abilities that you have and that employers demand.
You will be able to:

 Identify what the hiring organization is looking for in using behavioral interviewing techniques.

 List the steps in the S.T.A.R. response strategy and apply the steps, using reasonably correct language, to respond to  behavioral interview questions.

 Use your responses to behavioral and competency-based questions to communicate your personal values.

 Identify what the hiring organization is looking for in asking situational and wild-card interview questions.

 List the steps in the P.R.E.P. and 5 W's response strategies and apply the steps, using reasonably correct language, to answer at least one wild-card and two situational interview questions.

 Develop an optimal strategy for responding to the weaknesses question, based on recognizing why a hiring organization asks these questions.

 Demonstrate your personal strengths and maturity through your responses to the weaknesses question.

 Correctly apply hedging language to soften a negative and boosting language to emphasize a positive aspect of your professional and/or academic background.

 Ask questions to determine how well an organization fits with your personality, career goals and salary objectives.

Ask questions that communicate your competencies and strengths.

 Negotiate the best job offer and compensation package for yourself.

 Perform successfully on telephone interviews.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

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Course 3 of 5 in the

Interviewing and Resume Writing in English Specialization

Approx. 21 hours to complete

English

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Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 3 of 5 in the

Interviewing and Resume Writing in English Specialization

Approx. 21 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructors

Instructor rating

4.78/5 (14 Ratings)

Charles Duquette

Lecturer/Marketing Coordinator

Maryland English Institute

121,875 Learners

5 Courses

Daniela C. Wagner-Loera

Full-Time Lecturer

Maryland English Institute, University of Maryland College Park

67,284 Learners

2 Courses

Offered by

University of Maryland, College Park

The University of Maryland is the state's flagship university and one of the nation's preeminent public research universities. A global leader in research, entrepreneurship and innovation, the university is home to more than 37,000 students, 9,000 faculty and staff, and 250 academic programs. Its faculty includes three Nobel laureates, three Pulitzer Prize winners, 47 members of the national academies and scores of Fulbright scholars. The institution has a $1.8 billion operating budget, secures $500 million annually in external research funding and recently completed a $1 billion fundraising campaign.

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Syllabus - What you will learn from this course

Content Rating97%(2,942 ratings)

Week1

Week 1

6 hours to complete

Answering "Tell Me About a Time..." Questions

In this module, you will learn how to respond to behavioral interview questions, also known as competency-based interview questions. You will learn to: differentiate competencies from skills, break down the thinking behind a hiring organization's use of this approach, contrast behavioral interview questions with traditional questions, identify the characteristics of a successful behavioral interview response, apply the S.T.A.R. response strategy to behavioral interview questions, recognize how behavioral interview responses show job competencies, respond to the three most common behavioral interview questions, and communicate benefits to the hiring organization through your responses

6 hours to complete

6 videos (Total 52 min), 12 readings, 5 quizzes

6 videos

What You Should Know About Behavioral Interviews10mUsing the S.T.A.R. Response Strategy9mA Specific Situation Where You Failed7mA Past Accomplishment You're Proud Of7mHow You Handle Conflict at Work6mCommunicating Benefits10m

12 readings

An Example Competency Catalog10mSupervisor's Guide to Behavioral Interviewing10mHelp Us Make Better MOOCs10mInterview Preparation Questions - Behavioral10mInterview Preparation Questions - Traditional10mAn Effective Preparation Technique10mLanguage Practice10mA Portrait of Excellence10mCharacteristics of Successful Innovators10mInnovation Lessons from Steve Jobs10mGlobal Trends10mBehavioral Interview Practice Task10m

4 practice exercises

Concept Review30mConcept Review30mLanguage Quiz30mConcept Check30m

Week2

Week 2

3 hours to complete

Answering "What If..." Questions

In this module, you will learn how to respond to situational interview questions, also known as "What If" interview questions. These also include the so-called "wild-card" interview questions. You will learn to: recognize what the hiring organization is looking for in asking these questions, communicate your character values through your responses, apply the P.R.E.P. response strategy to answering interview questions, apply the Pros. vs. Cons. response strategy to answering interview questions, and apply the 5 W's response strategy to answering interview questions.

3 hours to complete

5 videos (Total 37 min), 6 readings, 2 quizzes

5 videos

What Is the Hiring Manager Looking For?6mCommunicating Your Personal Values8mThe P.R.E.P. Response Strategy8mThe Pros vs. Cons Response Strategy6mThe 5W's Response Strategy6m

6 readings

Answering "What If..." Questions10mCharacter Trumps Credentials10mSituational Interview Questions10mWild-Card Interview Questions10mInterview Question Generator10mSituational Interview Practice Task10m

1 practice exercise

Language Quiz30m

Week3

Week 3

3 hours to complete

Answering "What is Your Biggest Weakness?"

In this module, you will learn how to respond to questions that probe for weaknesses. You will learn to: recognize what the hiring organization is looking for in asking these questions, avoid common pitfalls in answering this question, demonstrate mature self-assessment skills through this question, demonstrate the ability to take responsibility for your own growth, demonstrate your ability to perform under pressure, use hedging language to soften negative information, use boosting language to emphasize positive information, and a strategy for positioning yourself for executive assignments.

3 hours to complete

4 videos (Total 29 min), 3 readings, 3 quizzes

Week4

Week 4

5 hours to complete

Handling the End of the Interview

In this module, you will learn how to ask your own questions and how to negotiate a job offer. You will learn to: ask questions that communicate your strengths and competencies, ask questions that help you determine whether the organization is a good fit for you, ask questions that help you align the interview with your career goals, probe for organizational characteristics that can complement your strengths, assess your market value to the company, negotiate the best salary and compensation package for yourself.

5 hours to complete

6 videos (Total 44 min), 8 readings, 3 quizzes

6 videos

What You Should Know About Asking Questions8mFive Questions to Ask at Every Interview8mQuestions You Should Never Ask4mClosing the Interview6mNegotiating the Best Deal - Part I5mNegotiating the Best Deal - Part II10m

8 readings

10 Most Common Mistakes10mQuestions to Ask - Cheat Sheet10mQuestions to Ask Yourself after Every Interview10mGlobal Salary Forecast10mFearless Salary Negotiation10mForms of Compensation10mSalary Research Sites10mRules for Negotiating a Job Offer10m

1 practice exercise

Questions to Ask of an Interviewer30m

Reviews

4.7

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TOP REVIEWS FROM ADVANCED INTERVIEWING TECHNIQUES

by BNNov 9, 2020

I strongly recommended for job seekers, job switchers and career coaches in English speaking countries.

by APOct 7, 2020

great course to improve and learn communication skills and email writing

by AKJan 27, 2019

Honestly, the strength and weakness example answers are considered to be devious and untrustworthy.

by CCApr 5, 2021

It's really impressive and helpful for the one who is going to give interview for the first time as well as for the one who is not able to make it in many chance.

View all reviews

About the Interviewing and Resume Writing in English Specialization

This specialization will help you develop the English language strategies and communication skills you need to advance in your professional career. Whether you already have a successful career and are looking to move forward, whether you’re looking to change careers, whether you’re starting out in the world of work, or whether you’re coming back into the world of work after some time away – if you believe in working for more than a paycheck, then this specialization will help you. The core courses cover preparing for a successful job search, including self research and research of the job market and industries of interest; strengthening your interview skills by recognizing what hiring managers are looking for and taking steps to prepare for the types of tough questions today's premier companies use; and preparing a resume, cover letter and supporting business documents. The capstone will allow you to apply the skills you learn in this specialization to your own job search.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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