About this course: In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your team’s performance. You will discuss some of the best ways to harness the productive potential of teams while mitigating the risks and traps of teamwork. In modern organization, most of work is done in teams, yet the results of teamwork are exceptionally mixed. Many teams are poorly designed and structured, fraught with dysfunctional conflict, experience coordination breakdowns and serious motivation challenges. As a result, many teams fail to realize their potential and frequently underperform even individuals working on similar tasks. After completing this course, you will acquire a set of tools and practices that enable you to effectively set up, run, evaluate, and continuously improve your team. Such insights will both make you a more effective team leader but also a standout contributor in team settings.
Taught by: Scott DeRue, Ph.D., Edward J. Frey Dean at the Ross School of Business
Management and Organizations, Ross School of Business
Taught by: Maxim Sytch, Ph.D., Associate Professor of Management and Organizations Michael R. and Mary Kay Hallman Fellow
Management and Organizations, Ross School of Business
| Basic Info | Course 4 of 5 in the Leading People and Teams Specialization |
| Commitment | 4 weeks of study, 1-2 hours/week |
| Language | English, Subtitles: Vietnamese |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
- Reading: Help us learn more about you!
- Reading: Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley
- Video: 01.02 - Designing Your Team with the Client in Mind
- Video: 01.03 - What is the Optimal Team Size?
- Video: 01.04 - Demographics: How Demographic Diversity Impacts Teams
- Video: 01.05 - Demographic Faultlines: Be Very Careful!
- Video: 01.06 - Personality: How Diversity in Personality Impacts Teams
- Video: 01.07 - Values-based Diversity in Teams (Part 1)
- Video: 01.08 - Values-based Diversity in Teams (Part 2)
- Video: 01.09 - Team Values and Person-Team Fit
- Reading: Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team
- Video: 01.10 - Building a Collaborative Climate
- Video: 01.11 - Goal Setting in Teams
- Reading: Can You Compose Your Team With Too Many Stars
- Video: 01.12 - Managing Individual Expectations
- Video: 01.13 - Emphasizing Shared Goals
- Video: 01.14 - Avoiding Self-Similarity in Composing Teams
- Video: 01.15 - Recap: Designing Your Team for Excellence
- Reading: Notice for Auditing Learners: Assignment Submission
- Reading: Unit Lecture Slides
- Reading: Gene Kranz Video
- Video: 02.02 - Departmentation: How to Group and Organize Jobs in the Team
- Video: 02.03 - Centralization: How to Structure Decision Making in the Team
- Video: 02.04 - Rewards: How to Structure Rewards in the Team
- Reading: Rewarding Teams or Individual Stars
- Video: 02.05 - Team Rewards and Punishments
- Video: 02.06 - Virtuality: How to Manage Virtual Team Structures
- Video: 02.07 - Roles: How to Define and Organize Roles in the Team
- Video: 02.08 - Every Role Matters in Teams
- Video: 02.09 - Keeping Individuals Motivated When They Do Not Get Their Preferred Role
- Reading: Template: Team Charter
- Video: 02.10 - Norms: How to Create Productive Norms in the Team
- Video: 02.11 - Creating a Culture of Teamwork Through Norms and Expectations
- Video: 02.12 - Team Charters: A Tool for Designing Your Team
- Reading: Team Charter Documents
- Video: 02.13 - Recap: Structuring Your Team For Excellence
- Reading: Unit Lecture Slides
- Video: 03.02 - Common Information Effect
- Video: 03.03 - Social Loafing
- Video: 03.04 - Language
- Video: 03.05 - Working Across Cultures
- Video: 03.06 - Managing Conflict
- Reading: Conflict Resolution from The Office
- Video: 03.07 - Resolving Task Conflicts
- Video: 03.08 - Recap: Manage Team Dynamics
- Reading: Unit Lecture Slides
- Video: 04.02 - Assessing Performance
- Video: 04.03 - Managing Teammate Satisfaction
- Video: 04.04 - Managing Team Performance
- Video: 04.05 - Creativity
- Video: 04.06 - Psychological Safety
- Video: 04.07 - Engaging Your Team
- Video: 04.08 - Hit and Hug
- Video: 04.09 - Building a Safe Environment
- Video: 04.10 - Transactive Memory
- Video: 04.11 - Facilitating Team Learning
- Video: 04.12 - Learning from Adversity
- Video: 04.13 - Instilling a Learning Mindset
- Video: 04.14 - Manufacturing Team Success
- Video: 04.15 - Creating Sustainable Team Performance
- Reading: Unit Lecture Slides
- Reading: Post-course Survey
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
| Purchase Course | |
|---|---|
| Access to course materials | Available |
| Access to graded materials | Available |
| Receive a final grade | Available |
| Earn a shareable Course Certificate | Available |
Through the course I’ve learned some very useful concepts for thrive an complete and multilevel analysis of the structure, composition and many others formal and informal Team interactions. Now I’ve a set of tools and techniques for analyze and/or design the composition of a Team (the best size for the task, understand the diversity of the team members and if there are some faultlines and how to manage them), how to choose the right strategy for setting goals, using SMART tool.I can be aware of both formal and informal Team Structures as Departmentation, centralization, rewards and virtuality for the formal Team Structure and how to establish and define Roles and norms.This new knowledge will be very usefull in the near future for me because this tools and techniques are simple and could put in use very easily. Also they allow me to understand better the Team intearctions, ther roles and personalities, how to use rewards and structures to enhace creativity. Implement the best practices to transform any Team by allowing the psicological safety to exist and grow and how to create a sustainable team performance.
Excellent course. I need the course because in the past I lack related experience and knowledge. But now I am acquiring them and try to apply them more frequently.
Excellent course that allows you to learn the tools to inspire others
DS
Excellent course for anyone wishing to learn good techniques for the leading of teams.