About this Course

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Learner Career Outcomes

22%

started a new career after completing these courses

24%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 4 hours to complete
English
Subtitles: Arabic, Vietnamese, German, English, Spanish

What you will learn

  • Apply appropriate problem-solving and decision-making processes

  • Identify common obstacles to effective problem-solving and decision-making

  • Use analysis, synthesis, and positive inquiry to address organizational problems

  • Evaluate solutions and anticipate likely risks

Skills you will gain

Decision TheoryDecision-MakingChange ManagementData Analysis

Learner Career Outcomes

22%

started a new career after completing these courses

24%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 4 hours to complete
English
Subtitles: Arabic, Vietnamese, German, English, Spanish

Offered by

University of California, Irvine logo

University of California, Irvine

Syllabus - What you will learn from this course

Content RatingThumbs Up95%(8,856 ratings)Info
Week
1

Week 1

1 hour to complete

Introduction to Problem Solving

1 hour to complete
3 videos (Total 23 min), 3 readings, 1 quiz
3 videos
1.2 Types of Problems 4m
1.3 Categories of Problem Solving8m
3 readings
About this Course10m
Please Take this Survey10m
Module 1 Lecture Slides10m
1 practice exercise
Module 1 Quiz18m
Week
2

Week 2

1 hour to complete

Charts and Diagrams

1 hour to complete
3 videos (Total 21 min), 1 reading, 1 quiz
3 videos
2.2 Cause and Effect Diagram3m
2.3 Histograms9m
1 reading
Module 2 Lecture Slides10m
1 practice exercise
Module 2 Quiz18m
Week
3

Week 3

1 hour to complete

Decision Making Methods

1 hour to complete
3 videos (Total 30 min), 1 reading, 1 quiz
3 videos
3.2 Decision Methods6m
3.3 Consensus and Ethical Decisions11m
1 reading
Module 3 Lecture Slides10m
1 practice exercise
Module 3 Quiz10m
Week
4

Week 4

1 hour to complete

Implementing Decisions

1 hour to complete
3 videos (Total 39 min), 3 readings, 1 quiz
3 videos
4.2 Control Charts12m
4.3 Implementing Decision Results14m
3 readings
Module 4 Lecture Slides10m
Course Wrap-Up10m
End of Course Survey10m
1 practice exercise
Module 4 Quiz20m

Reviews

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Frequently Asked Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

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    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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  • This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

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