About this Course

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Coursera Labs
Includes hands on learning projects.
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Beginner Level
Approx. 13 hours to complete
Chinese (Traditional)
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs External Link
Beginner Level
Approx. 13 hours to complete
Chinese (Traditional)

Offered by

Placeholder

National Taiwan University

Syllabus - What you will learn from this course

Week1
Week 1
2 hours to complete

體驗經濟與服務設計(上)

2 hours to complete
11 videos (Total 71 min), 7 readings, 1 quiz
Week2
Week 2
2 hours to complete

體驗經濟與服務設計(下)

2 hours to complete
15 videos (Total 69 min), 2 readings, 1 quiz
Week3
Week 3
3 hours to complete

服務管理與服務創新

3 hours to complete
12 videos (Total 84 min), 2 readings, 1 quiz
Week4
Week 4
2 hours to complete

收益管理

2 hours to complete
14 videos (Total 76 min), 2 readings, 1 quiz

Reviews

TOP REVIEWS FROM 服務模式的體驗、設計與創新:從痛點到賣點 (EXPERIENCE, DESIGN, AND INNOVATION OF SERVICE MODELS: FROM PAIN POINTS TO SELLING POINTS)

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