To be an effective speaker you don’t need to overwhelm people with your intellect. You don’t need to dazzle them from start to finish. You simply need to give them the sense that what they are receiving was especially prepared with their interests and needs in mind. This course will help you develop the judgment and dexterity needed to craft a perfectly tailored message.
Speaking and Presenting: Tact
This course is part of Good with Words: Speaking and Presenting Specialization
4,082 already enrolled
(33 reviews)
What you'll learn
How to cultivate a "generosity of spirit" when speaking with someone one-on-one
How to fire someone respectfully
How to reframe your next presentation or performance as a "contribution"
How to apologize in a sincere, meaningful way
Skills you'll gain
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There are 4 modules in this course
To be an effective speaker you don’t need to overwhelm people with your intellect. You don’t need to dazzle them from start to finish. You simply need to give them the sense that what they are receiving was especially prepared with their interests and needs in mind. This course will help you develop the judgment and dexterity needed to craft a perfectly tailored message.
What's included
4 videos10 readings2 quizzes3 discussion prompts
The materials this week will take us from a Tony-award-winning play, to a family-owned business, and to one of the most famous cases in the history of the United States Supreme Court. Tact, we’ll see, plays a big role in a wide range of places.
What's included
3 videos2 readings2 quizzes3 discussion prompts
Firing people can be hard. So can apologizing. So the “Speaking Studies” this week offer some useful tips on good ways to navigate each of these difficult situations. They’ll also touch on a related topic: forgiveness.
What's included
3 videos3 readings3 quizzes3 discussion prompts
Nice work! You’re almost done with the fourth and final course in “Good with Words: Speaking and Presenting.” We’ll close out the series with a review exercise and a nice story about one of my students building up the courage to speak to an audience at the United Nations Human Rights Council, while interning in Geneva, Switzerland. We also make time for an exercise that explores the important link between tact and tragedy.
What's included
1 video4 readings2 quizzes4 discussion prompts
Instructor
Offered by
Recommended if you're interested in Personal Development
University of Michigan
Arizona State University
University of California, Irvine
University of Michigan
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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