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Prepare for a job as an entry-level

Sales Development Representative

Status: 100% online

Status: Learn at your own pace

Status: No experience required

$64,900 median salary*

51,277 jobs available*

If you like building relationships, and understanding client needs this role is for you.

As a Sales Development Representative, you'll be on the front lines of businesses, connecting with customers and offering the right solutions for their problems. You'll have a variety of responsibilities, which may include reaching out to interested new clients. You'll understand a prospective client's challenges and interests.

* Median salary and job opening data are sourced from United States Lightcast™ Job Postings Report. Data for job roles relevant to featured programs (7/1/2022 - 6/30/2023)

Top 6 skills needed for Sales Development Representative

Category: Sales

Category: Business Development

Category: Lead Generation

Category: Prospecting

Category: Sales Development

Category: Salesforce

Common job titles

Business Development Representative
Sales Representative
Sales Development Representative

Start your career journey

From learning core skills to finding your next job, get just what you need for each step of your career journey.

Develop

Train for in-demand careers with help from top industry partners.

Practice

Get hands-on experience with the same tools you’ll use on the job.

Demonstrate

Prove you’ve got the skills by completing real-world projects.

Showcase

Show employers you’re job ready with a shareable profile.

Develop job-ready skills at your own pace

Professional Certificates are your fast-track to this career. No experience required.

Salesforce Sales Development Representative

Salesforce

Professional Certificate

Salesforce Sales Development Representative

If you’ve always wanted a rewarding career, the tech sales industry may be the path for you. If you’re an ambitious problem-solver who likes to win, you’ll find tech sales not only fulfilling, but lucrative as well. As the tech industry continuously introduces innovative services and products, tech sales roles have become more crucial than ever. SDRs are in the front lines of the tech biz, connecting with customers and clients, and coming up with the smartest solutions for their problems. Sales Development Representatives aren’t just important to the business — they’re essential. Tech sales will be a gratifying career if you’re looking to pivot career paths, or if you have previous experience in retail sales, but want to take that experience to a totally new level in tech. Do you enjoy engaging with customers? Do you need to be immersed in a value-driving, stimulating industry that’s constantly giving you new, exciting challenges? Would you like to thrive in a high-energy environment that’s collaborative and data-driven? Then it sounds like Tech Sales is for you. Your next job could be at one of SV Academy’s 400+ high-growth employer partners. Top companies like Survey Monkey, InsideView, Vimeo, Handshake, Gainsight, or Palo Alto Networks, are hiring Sales Development Representatives in the U.S. for revenue-generating roles. No experience in tech or sales is required to pursue a new, awesome career in Tech Sales. This Professional Certificate is where you start.

Instructors:

Ernest Owusu +19 more

50,602

learners currently enrolled globally

4.5

(548 ratings)

Average: 5 months (3 hours/week)

5 courses

Average: 5 months (3 hours/week)

5 courses

Skills you'll gain

Prospecting and Qualification, Empathy, Interviewing Skills, Cold Calling, Sales Enablement, Cultural Diversity +54 more

Practice with tools used by Sales Development Representative

With Guided Projects, you can quickly build new job skills by using the latest tools and following side-by-side recorded video guidance from expert instructors.

Status: New
Coursera
Enhance Organizational Communications with Slack
Guided Project
Status: New
Coursera
Finding, Sorting, & Filtering Data in Microsoft Excel
Guided Project
Status: New
Coursera
Create a Customer Satisfaction Survey with Typeform
Guided Project
Status: New
Coursera
Customer Support digital transformation with HubSpot
Guided Project

Your dream job is out there.
Are you ready?

Your Coursera Skills Profile will help you prepare for the next step in your career by showing employers your certificates, new skills and job-relevant projects.

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