IT Support Specialist

Status: 100% online

Status: Learn at your own pace

Status: No experience required

$56,200 median salary*

318,249 jobs available*

If you like solving problems, troubleshooting and helping people this role is for you.

As an IT support specialist, you'll support, install, fix, and maintain hardware and software for an organization’s computer systems and networks. You might also work across a variety of industries, from government to education to health care to private tech companies, anywhere an organization uses computer systems.

* Median salary and job opening data are sourced from United States Lightcast™ Job Postings Report. Data for job roles relevant to featured programs (7/1/2022 - 6/30/2023)

Top 6 skills needed for IT Support Specialist

Category: Customer Service

Category: Help Desk Support

Category: Repair

Category: Printers

Category: IT Support

Category: Microsoft Active Directory

Common job titles

IT Support Specialist
Help Desk Technician
IT Support Technician

Start your career journey

From learning core skills to finding your next job, get just what you need for each step of your career journey.

Develop

Train for in-demand careers with help from top industry partners.

Practice

Get hands-on experience with the same tools you’ll use on the job.

Demonstrate

Prove you’ve got the skills by completing real-world projects.

Showcase

Show employers you’re job ready with a shareable profile.

Develop job-ready skills at your own pace

Professional Certificates are your fast-track to this career. No experience required.

Google IT Support

Google

Professional Certificate

Google IT Support

Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are over 295,000 open jobs in IT support with a median entry-level salary of $65,000 in the U.S.¹ Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Deloitte, Target, Verizon, and of course, Google. 75% of certificate graduates report a positive career outcome (e.g., new job, promotion, or raise) within six months of completion² This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both. This program is ACE® approved—when you complete, you can earn up to 15 college credits, the equivalent of 5 college courses at bachelor’s degree level. If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate. Check out all Google Career Certificates here. ¹Lightcast™ U.S. Job Postings (2024: Jan. 1, 2024 - Dec. 31, 2024). ²Based on program graduate survey, United States 2022

Instructor:

Google Career Certificates

1,808,168

learners currently enrolled globally

4.8

(185,798 ratings)

Average: 8 months (3 hours/week)

5 courses

Average: 8 months (3 hours/week)

5 courses

Skills you'll gain

Critical Thinking, Computer Programming, Network Security, Network Model, Computer Architecture, Operating Systems +7 more

Practice with tools used by IT Support Specialist

With Guided Projects, you can quickly build new job skills by using the latest tools and following side-by-side recorded video guidance from expert instructors.

Status: New
Coursera Project Network
Advanced Commands in Linux
Guided Project
Status: New
Coursera Project Network
Create IT Diagrams with Lucidchart
Guided Project
Status: New
Coursera Project Network
Files and directories in the Linux filesystem
Guided Project
Status: New
Coursera Project Network
Linux: I/O Redirection for DevOps
Guided Project

Your dream job is out there.
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Your Coursera Skills Profile will help you prepare for the next step in your career by showing employers your certificates, new skills and job-relevant projects.

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