Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Universidad Nacional Autónoma de México
Skills you'll gain: Post-Production, Music Theory, Open Source Technology, Media Production, Musical Composition, Music, Music History, Electronic Components, Electronics, Aesthetics, Hardware Design, Collaborative Software, Digital Design, Instrumental Music, Data Sharing, Embedded Systems, System Configuration, Algorithms, Creativity, Digital Publishing
Intermediate · Specialization · 3 - 6 Months

Technical University of Munich (TUM)
Skills you'll gain: Cost Accounting, Management Accounting, Cost Management, Accounting, Product Planning, Resource Allocation, Depreciation, Production Process, Financial Accounting, Operating Expense
Beginner · Course · 1 - 4 Weeks

Universidad de Chile
Skills you'll gain: Time Management, Learning Strategies, Student Support and Services, Organizational Skills, Emotional Intelligence, Lifelong Learning, Prioritization, Academic Advising, Personal Development, Stress Management, Self-Awareness, Adaptability
Beginner · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, Business Consulting, Leadership, AI Product Strategy, Consulting, Management Consulting, Technical Consulting, Customer Insights, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Automation, Microsoft Copilot, Innovation, Problem Solving, Critical Thinking, Data Security
Beginner · Specialization · 1 - 3 Months
Pontificia Universidad Católica de Chile
Skills you'll gain: Feasibility Studies, Knowledge Transfer, Intellectual Property, Technology Strategies, Commercialization, Technical Management, New Product Development, Innovation, Entrepreneurship, Market Analysis
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Email Security, Human Factors (Security), Cyber Security Policies, Cybersecurity, Cyber Attacks, Security Awareness, Cyber Risk, Computer Security Awareness Training, Patient Safety, Malware Protection, Encryption, Health Technology, Data Security, Information Privacy, Digital Communications
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Artificial Intelligence, Artificial Neural Networks, Responsible AI, Computer Science, Computer Vision, Machine Learning, Data Ethics, Natural Language Processing, Deep Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Usability Testing, Product Planning, Project Management Life Cycle, Product Roadmaps, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, User Acceptance Testing (UAT), Stakeholder Analysis, Market Analysis, Team Building, Market Research
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Energy and Utilities, Sustainable Technologies, Electric Power Systems, Market Dynamics, Climate Change Mitigation, Emerging Technologies, Sustainable Development, Investments, Innovation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Project Management, Project Coordination, Workflow Management, Timelines, Organizational Skills, Collaborative Software, Project Planning, Team Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Precision Medicine, Machine Learning Software, Generative AI, Machine Learning, Artificial Intelligence, Machine Learning Algorithms, AI Product Strategy, Energy and Utilities, Image Analysis, Technical Design, Deep Learning, Computer Vision, Medical Imaging, Statistical Machine Learning, Reinforcement Learning, Electric Power Systems, Bioinformatics, Data-Driven Decision-Making
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: LangGraph, Generative AI Agents, Prompt Patterns, Agentic systems, LangChain, LLM Application, Responsible AI, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Python Programming, Data Science
Intermediate · Course · 1 - 4 Weeks