Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Web Development, Javascript, Bootstrap (Front-End Framework), Scripting, Browser Compatibility, Application Programming Interface (API), Back-End Web Development

Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Adaptive Equipment, Hypertext Markup Language (HTML), Instructional Design, Visual Impairment Education, Law, Regulation, and Compliance, Microsoft Office, Advocacy

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), Web Design, Hypertext Markup Language (HTML), Web Development, Debugging, Web Applications, No-Code Development, Front-End Web Development, Development Environment

Skills you'll gain: Django (Web Framework), Web Development, Web Servers, Web Applications, Data Modeling, Back-End Web Development, Maintainability, MySQL, Application Security, Database Development, Application Frameworks, Database Management, Debugging, Virtual Environment, Development Environment

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, Bootstrap (Front-End Framework), Usability, User Interface and User Experience (UI/UX) Design, Wireframing, Cascading Style Sheets (CSS), Data Structures, JavaScript Frameworks, Javascript

Skills you'll gain: JSON, Restful API, HTML and CSS, Web Design, Cloud API, Web Development, Application Programming Interface (API), Web Applications, Responsive Web Design, Real Time Data, Javascript

Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms