Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Google Cloud
Skills you'll gain: Data Lakes, Data Governance, Data Architecture, Data Management, Cloud Storage, Database Management, Data Warehousing, Data Access, Metadata Management, NoSQL, Star Schema, Data Quality, Big Data, Query Languages, Data Integration, Application Programming Interface (API), Performance Tuning
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Surveys, Employee Surveys, User Feedback, Work Order, Self Service Technologies, IT Management, User Accounts, Workflow Management, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

EIT Digital
Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Transformation, Digital Transformation, Sustainable Development, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Business Strategies, Business Modeling, Market Opportunities
Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Product Management, New Product Development, Agile Product Development, Stakeholder Engagement, Product Development, Product Improvement, Innovation, Product Roadmaps, Design Thinking, Analysis, Customer Insights, Growth Strategies, Product Testing, Communication, Business Modeling, Leadership and Management, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Marketing Psychology, Influencing, Persuasive Communication, Consumer Behaviour, Advertising, Marketing Communications, Decision Making, Marketing Effectiveness, Neurology, Behavioral Economics, Promotional Strategies, Psychology, Anatomy
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsible AI, AI Product Strategy, Stakeholder Management, Team Performance Management, Project Management, Project Risk Management, Data Ethics, Workforce Management, Risk Mitigation, Project Management Life Cycle, Agile Methodology, Artificial Intelligence, Team Management, Scalability, Diversity Training, Budget Management
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Responsible AI, Automation, Artificial Intelligence, Cloud Infrastructure
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ledgers (Accounting), Tax Planning, Tax Management, Auditing, Tax Compliance, Income Tax, Financial Reporting, General Ledger, Accounting Systems, Financial Regulation, Compliance Management, Accounting Records, Financial Controls
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Professional Networking, Leadership Development, Rapport Building, Business Consulting, Relationship Management, Consulting, Amazon Web Services, Technical Consulting, Project Management, Brand Management, Analysis, Active Listening, Prioritization, Presentations
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Sample Size Determination, Statistical Hypothesis Testing, Statistics, Descriptive Statistics, Probability & Statistics, Microsoft Excel, Data Analysis, Statistical Inference, Spreadsheet Software, Data-Driven Decision-Making, Box Plots, Probability Distribution, Histogram, Data Visualization Software, Variance Analysis
Beginner · Course · 1 - 3 Months