Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Tecnológico de Monterrey
Skills you'll gain: Personal Development, Social Work, Empowerment, Self-Awareness, Positive Behavior Support, Community Development, Resilience, Psychology, Social Sciences, Mindfulness
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Technical Support, Identity and Access Management, Technical Support and Services, Service Level, Technical Communication, Problem Management, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Active Listening, Responsible AI, Non-Verbal Communication, Business Writing, Concision, Writing, Cultural Sensitivity, Persuasive Communication, Organizational Change, Interpersonal Communications, Emotional Intelligence, Stakeholder Engagement, Google Gemini, Anthropic Claude, Generative AI, Change Management, Communication, Strategic Communication, Marketing Communications, Strategic Marketing
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, Artificial Intelligence, Business Process Automation, Generative AI, Stakeholder Communications, Business Requirements, Requirements Elicitation, Requirements Analysis, Data Presentation, Workflow Management, Process Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Timelines, Brainstorming, Ideation, Product Design, Project Design, Design Thinking, Persona Development, Workflow Management, User Centered Design, Teamwork, Collaborative Software, Collaboration, Innovation
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Equipment Design, Performance Tuning, Systems Engineering, Engineering Calculations, Systems Analysis, Engineering, Scientific, and Technical Instruments, Laboratory Equipment, Advanced Mathematics, Simulation and Simulation Software, Computer-Aided Design, Mathematical Modeling, Engineering Design Process, Applied Mathematics
Build toward a degree
Advanced · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), Responsive Web Design, User Interface and User Experience (UI/UX) Design, Usability, Web Design, User Experience, User Interface (UI), Typography, Design Elements And Principles, Color Theory, UI Components, Web Design and Development, Wireframing, Mockups
Intermediate · Course · 1 - 3 Months

MathWorks
Skills you'll gain: Medical Imaging, Magnetic Resonance Imaging, Image Analysis, X-Ray Computed Tomography, Data Import/Export, Biomedical Engineering, Matlab, Visualization (Computer Graphics), Computer Vision, Deep Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Analytics, LLM Application, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Queen Mary University of London
Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Contract Review, Law, Regulation, and Compliance, Service Level Agreement, Data Security, Cybersecurity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Detection, Data Management, Data Validation, Technical Communication, Automation, Requirements Analysis, Machine Learning
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Mining, Data Processing, Data Presentation, Analytical Skills, Big Data, Data Pipelines, Data Analysis, Exploratory Data Analysis, Ideation, Technical Communication, Technical Writing
Build toward a degree
Intermediate · Course · 1 - 4 Weeks