Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Agile Project Management, Forecasting, Sprint Planning, Agile Methodology, Workflow Management, Project Management Software, Innovation, Project Management Life Cycle, Project Management, Data-Driven Decision-Making, Automation, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Financial Trading, Performance Measurement, Technical Analysis, Artificial Intelligence, Financial Analysis, Financial Market, Portfolio Management, Benchmarking
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Engineering, Electronic Systems, Electronics, Electrical Systems, Computer-Aided Design, Technical Design, Control Systems, Simulation and Simulation Software, Design Specifications, Design Strategies
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Informatics, Health Care, Systems Analysis, Business Systems Analysis, Health Care Administration, Technical Communication, Requirements Analysis, Data Access
Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Personal Development, Social Work, Empowerment, Self-Awareness, Positive Behavior Support, Community Development, Resilience, Psychology, Social Sciences, Mindfulness
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Technical Support, Identity and Access Management, Technical Support and Services, Service Level, Technical Communication, Problem Management, Issue Tracking
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Active Listening, Responsible AI, Non-Verbal Communication, Business Writing, Concision, Writing, Cultural Sensitivity, Persuasive Communication, Organizational Change, Interpersonal Communications, Emotional Intelligence, Stakeholder Engagement, Google Gemini, Anthropic Claude, Generative AI, Change Management, Communication, Strategic Communication, Marketing Communications, Strategic Marketing
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsible AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, Artificial Intelligence, Business Process Automation, Generative AI, Stakeholder Communications, Business Requirements, Requirements Elicitation, Requirements Analysis, Data Presentation, Workflow Management, Process Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Analytics, LLM Application, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Queen Mary University of London
Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Contract Review, Law, Regulation, and Compliance, Service Level Agreement, Data Security, Cybersecurity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Detection, Data Management, Data Validation, Technical Communication, Automation, Requirements Analysis, Machine Learning
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Mining, Data Processing, Data Presentation, Analytical Skills, Big Data, Data Pipelines, Data Analysis, Exploratory Data Analysis, Ideation, Technical Communication, Technical Writing
Build toward a degree
Intermediate · Course · 1 - 4 Weeks