Stanford University
Skills you'll gain: Mathematical Theory & Analysis, Mathematics and Mathematical Modeling, Calculus, Deductive Reasoning, Logical Reasoning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Simulations, Resource Management, Call Center Experience, Process Management, Workflow Management, Data Analysis, Process Analysis, Plot (Graphics), R Programming, Statistical Analysis, Statistical Modeling
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Restful API, Cloud API, Application Programming Interface (API), Postman API Platform, Java Programming, Java, Mobile Development, Apache Maven, Web Development, Eclipse (Software), Software Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Electrical Systems, Performance Tuning, Electrical Power, Thermal Management, Capacity Management, Sustainable Technologies, System Monitoring, Performance Analysis, Chemistry, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Waste Minimization, Environmental Social And Corporate Governance (ESG), Sustainable Technologies, Environmental Regulations, Environmental Monitoring, Sustainable Engineering, Sustainable Design, Corporate Sustainability, Compliance Management, Regulatory Compliance, Manufacturing and Production, Manufacturing Processes, Energy and Utilities, Operational Efficiency, Materials science, AI Product Strategy, Internet Of Things, Climate Change Mitigation, Capital Markets, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Analysis, User Feedback, Contextual Advertising
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production
Beginner · Course · 1 - 3 Months