Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Project Management Software, Communication Planning, Agile Project Management, Process Flow Diagrams, Technical Communication, Stakeholder Management, Stakeholder Communications
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Disabilities, Workplace inclusivity, Emergency Response, Professionalism, Risk Management, De-escalation Techniques, Communication Strategies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Software As A Service, Private Cloud, DevOps, Infrastructure As A Service (IaaS), Agile Methodology
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Risk Management, Cyber Governance, Cyber Attacks, Stakeholder Engagement, Risk Mitigation, Cyber Security Strategy, Stakeholder Communications, Operational Risk, Enterprise Risk Management (ERM), Security Management, Risk Analysis, Cyber Security Assessment, Threat Modeling, Information Assurance, Risk Modeling, Governance, Vulnerability Assessments
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generally Accepted Accounting Principles (GAAP), Financial Accounting, Standard Accounting Practices, Technical Accounting, Financial Reporting, Financial Statements
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Account Management, Generative AI Agents, Sales Enablement, Proposal Development, Market Analysis, Market Trend, Workflow Management, Business Workflow Analysis, Prompt Engineering, Innovation, AI Personalization, Business Ethics, Business Communication, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Interactive Data Visualization, Interactive Design, Programming Principles, Visualization (Computer Graphics), Python Programming, Graphic and Visual Design, Computer Graphics, Computational Logic, Computer Programming, Data Import/Export, Computational Thinking, Data Structures, Animations
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Technical Management, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Debugging, MLOps (Machine Learning Operations), Deep Learning, Machine Learning, Supervised Learning, Artificial Neural Networks, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Booking (Sales), Setting Appointments, Sales Development, Sales Pipelines, No-Code Development, Technical Sales, Automation, AI Personalization, Scheduling, Personalized Service
Intermediate · Guided Project · Less Than 2 Hours

University of Pittsburgh
Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Presentation, Plot (Graphics), Data Visualization Software, Data Visualization, Tableau Software, Spatial Analysis, Visualization (Computer Graphics), Statistical Visualization, Network Model, Dashboard, Matplotlib, Infographics, Heat Maps, Seaborn, Geospatial Information and Technology, Time Series Analysis and Forecasting, Network Analysis, Geospatial Mapping
Build toward a degree
Intermediate · Specialization · 3 - 6 Months