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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AAPC

    Insurance Specifics

    Skills you'll gain: Denial Management, Claims Processing, Medical Billing and Coding, Medical Billing, Insurance Policies, Utilization Management, Billing & Invoicing, Insurance, Medicare, Revenue Cycle Management, Medicaid, Healthcare Industry Knowledge, Regulatory Compliance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Advanced Threat Hunting and Incident Response

    Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Cyber Threat Intelligence, Threat Detection, Threat Management, Security Management, Cybersecurity, Continuous Monitoring, Scenario Testing, Network Security, Technical Communication

    4.3
    Rating, 4.3 out of 5 stars
    ·
    40 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Writing Rubric with Microsoft Word

    Skills you'll gain: Writing, Syllabus Development, Course Development, Developing Training Materials, Microsoft Office, Content Creation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Introdução aos Sistemas de Informação para Negócios

    Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Organizational Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    73 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Start Your Freelance Video Editing Career

    Skills you'll gain: Constructive Feedback, Client Services, Data Storage, Video Editing, Style Guides, Verbal Communication Skills, Social Media Strategy, Expectation Management, Organizational Skills, Workflow Management, Social Media Marketing, File Management, Video Production, Cloud Storage, Data Management, Relationship Management, Instagram, Relationship Building, Post-Production, Professional Networking

    4
    Rating, 4 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    XML Foundations and Styling for Modern Web Developers

    Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, Cascading Style Sheets (CSS), HTML and CSS, Data Validation, Information Architecture, Data Mapping, Verification And Validation, Document Management, Javascript, Interoperability, Hypertext Markup Language (HTML), Technical Documentation, Maintainability, Data Integrity, Software Documentation, Data Structures, Scripting, Web Content Accessibility Guidelines, Debugging

    4.5
    Rating, 4.5 out of 5 stars
    ·
    72 reviews

    Beginner · Specialization · 3 - 6 Months

  • K

    Knowledge Accelerators

    Microsoft 365 Copilot: Harness AI across your Microsoft Apps

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Microsoft Office, Data Visualization, Productivity Software, Microsoft Excel, Artificial Intelligence, Technical Communication, Generative AI, Microsoft Word, Microsoft PowerPoint, Generative AI Agents, Productivity, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Information Management, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    P

    Pohang University of Science and Technology(POSTECH)

    Science and Technology in the Silla Cultural Heritage

    Skills you'll gain: Ancient History, Art History, Engineering, Scientific, and Technical Instruments, Materials science, Architecture and Construction, Civil Engineering, Architectural Design, Structural Engineering, Instrumental Music, Hydraulics, Geometry, Manufacturing Processes, Vibrations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    60 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    How to Build an Enterprise AI Strategy

    Skills you'll gain: Responsible AI, Technology Roadmaps, Business Strategy, Strategic Leadership, Technology Strategies, Organizational Strategy, Competitive Intelligence, Innovation, Organizational Leadership, Scalability, Business Transformation, Business Priorities, Leadership, Artificial Intelligence, Return On Investment

    3.4
    Rating, 3.4 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    ChatGPT + Cybersecurity: AI-Powered Tabletops & Training

    Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Computer Security Incident Management, Generative AI, Cross-Functional Collaboration, Incident Management, Prompt Engineering, Threat Modeling, Cybersecurity, Team Performance Management, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Artificial Intelligence, Performance Analysis, Coordination

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    S

    Special Competitive Studies Project

    AI in National Security: Integrating Artificial Intelligence into Public Sector Missions

    Skills you'll gain: Artificial Intelligence, Responsible AI, Digital Transformation, LLM Application, Prompt Engineering, Generative AI

    4.6
    Rating, 4.6 out of 5 stars
    ·
    119 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Natural Language Processing and Capstone Assignment

    Skills you'll gain: Predictive Modeling, Natural Language Processing, Social Media, Text Mining, Cloud Computing, Unstructured Data, Big Data, Analytics, Data Analysis, Geospatial Information and Technology, Machine Learning Methods, Business Intelligence, Internet Of Things, Deep Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    49 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Insurance Specifics: AAPC
  • Advanced Threat Hunting and Incident Response: LearnQuest
  • Create a Writing Rubric with Microsoft Word: Coursera
  • Introdução aos Sistemas de Informação para Negócios: Fundação Instituto de Administração
  • Start Your Freelance Video Editing Career: Skillshare
  • XML Foundations and Styling for Modern Web Developers: EDUCBA
  • Microsoft 365 Copilot: Harness AI across your Microsoft Apps: Knowledge Accelerators
  • Science and Technology in the Silla Cultural Heritage: Pohang University of Science and Technology(POSTECH)
  • How to Build an Enterprise AI Strategy: Starweaver
  • ChatGPT + Cybersecurity: AI-Powered Tabletops & Training: Vanderbilt University

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