Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

AAPC
Skills you'll gain: Denial Management, Claims Processing, Medical Billing and Coding, Medical Billing, Insurance Policies, Utilization Management, Billing & Invoicing, Insurance, Medicare, Revenue Cycle Management, Medicaid, Healthcare Industry Knowledge, Regulatory Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Cyber Threat Intelligence, Threat Detection, Threat Management, Security Management, Cybersecurity, Continuous Monitoring, Scenario Testing, Network Security, Technical Communication
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Writing, Syllabus Development, Course Development, Developing Training Materials, Microsoft Office, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Service Level, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Organizational Development
Beginner · Specialization · 3 - 6 Months

Skillshare
Skills you'll gain: Constructive Feedback, Client Services, Data Storage, Video Editing, Style Guides, Verbal Communication Skills, Social Media Strategy, Expectation Management, Organizational Skills, Workflow Management, Social Media Marketing, File Management, Video Production, Cloud Storage, Data Management, Relationship Management, Instagram, Relationship Building, Post-Production, Professional Networking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, Cascading Style Sheets (CSS), HTML and CSS, Data Validation, Information Architecture, Data Mapping, Verification And Validation, Document Management, Javascript, Interoperability, Hypertext Markup Language (HTML), Technical Documentation, Maintainability, Data Integrity, Software Documentation, Data Structures, Scripting, Web Content Accessibility Guidelines, Debugging
Beginner · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Microsoft Office, Data Visualization, Productivity Software, Microsoft Excel, Artificial Intelligence, Technical Communication, Generative AI, Microsoft Word, Microsoft PowerPoint, Generative AI Agents, Productivity, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Information Management, Data Management
Intermediate · Course · 1 - 3 Months

Pohang University of Science and Technology(POSTECH)
Skills you'll gain: Ancient History, Art History, Engineering, Scientific, and Technical Instruments, Materials science, Architecture and Construction, Civil Engineering, Architectural Design, Structural Engineering, Instrumental Music, Hydraulics, Geometry, Manufacturing Processes, Vibrations
Beginner · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Responsible AI, Technology Roadmaps, Business Strategy, Strategic Leadership, Technology Strategies, Organizational Strategy, Competitive Intelligence, Innovation, Organizational Leadership, Scalability, Business Transformation, Business Priorities, Leadership, Artificial Intelligence, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Computer Security Incident Management, Generative AI, Cross-Functional Collaboration, Incident Management, Prompt Engineering, Threat Modeling, Cybersecurity, Team Performance Management, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Artificial Intelligence, Performance Analysis, Coordination
Beginner · Course · 1 - 4 Weeks

Special Competitive Studies Project
Skills you'll gain: Artificial Intelligence, Responsible AI, Digital Transformation, LLM Application, Prompt Engineering, Generative AI
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Predictive Modeling, Natural Language Processing, Social Media, Text Mining, Cloud Computing, Unstructured Data, Big Data, Analytics, Data Analysis, Geospatial Information and Technology, Machine Learning Methods, Business Intelligence, Internet Of Things, Deep Learning
Intermediate · Course · 1 - 4 Weeks