Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Statistical Visualization, Correlation Analysis, Data Visualization, Statistical Software, Statistical Analysis, Analytics, R (Software), Data Analysis, Engineering Management, Descriptive Statistics, Probability & Statistics, Variance Analysis, Regression Analysis, Statistical Inference
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, LLM Application, Responsible AI, Application Deployment, Application Development, Large Language Modeling, Artificial Intelligence, Generative AI, Open Source Technology, Application Security, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Design, Application Specific Integrated Circuits, Electronics Engineering, Engineering Design Process, Electronic Hardware, Electronics, Design, Technical Design, Semiconductors, Computer-Aided Design, Electrical and Computer Engineering, Electronic Systems, Electronic Components, Verification And Validation, Simulation and Simulation Software, Open Source Technology, Schematic Diagrams
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Cloud Infrastructure, Cloud Computing, Cost Management, Site Reliability Engineering, Cloud Platforms, DevOps, Scalability, Operational Excellence, Resource Management, Corporate Sustainability, Disaster Recovery, Customer Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Servers, Network Troubleshooting, Linux Servers, Virtualization and Virtual Machines, Hardware Troubleshooting, Operating System Administration, Data Storage Technologies, IT Automation, Remote Access Systems, System Monitoring, Networking Hardware, Computer Hardware, Firewall, Data Security, Encryption
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Identity and Access Management, Security Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireframing, Figma (Design Software), Design Reviews, User Interface (UI), Collaborative Software, Prototyping, Design Software, Digital Design
Beginner · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Internet Of Things, Unit Testing, System Testing, Software Design Documents, Software Development, Technical Communication, Software Documentation, Mobile Development, System Design and Implementation, Embedded Systems, Innovation, Creative Design
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, Infrastructure as Code (IaC), YAML, System Configuration, DevOps
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Health Policy, Health Systems, Public Health, Health Information Management, Research Design, Systems Analysis, Scalability, Technical Communication, Data Quality
Intermediate · Course · 1 - 4 Weeks

University of Houston
Skills you'll gain: Value-Based Care, Medical Management, Preventative Care, Care Management, Practice Management, Public Health and Disease Prevention, Interoperability, Primary Care, Health Informatics, Care Coordination, Patient-centered Care, Chronic Diseases, Public Health, Data Management, Health Education
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Strategy, Product Development, Innovation, Product Management, Team Management, Product Planning, Product Lifecycle Management, Project Portfolio Management, Agile Product Development, Product Roadmaps, Process Development, Team Building, Corporate Strategy, Market Opportunities, Software Development Methodologies, Technology Roadmaps, Organizational Strategy, Business Strategy, Portfolio Management
Build toward a degree
Beginner · Course · 1 - 3 Months