Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

University of Illinois Urbana-Champaign
Skills you'll gain: Content Management, Digital Content, Target Audience, Content Strategy, Web Content, Marketing Planning, Content Performance Analysis, Digital Assets, Content Creation, Content Marketing, Governance, Auditing
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Financial Forecasting, Performance Measurement, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning
Intermediate · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Management Training And Development, Accountability, Performance Management, Professional Development, People Development, Employee Performance Management, Performance Improvement, Constructive Feedback, Gap Analysis, Communication Strategies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Organizational Leadership, Team Building, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment
Beginner · Course · 1 - 4 Weeks
Liberty Mutual Insurance
Skills you'll gain: Insurance, Insurance Policies, Risk Management, Insurance Sales, Underwriting, Business Risk Management, Regulation and Legal Compliance, Compliance Management, Ethical Standards And Conduct, Business Ethics, Policy Analysis
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Visionary, Emerging Technologies, Probability, Forecasting, Business Ethics, Critical Thinking, Innovation, Business Transformation, Technology Strategies, Strategic Thinking, Decision Making, Strategic Leadership, Artificial Intelligence, Storytelling, Adaptability, Scenario Testing
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Google Sheets, Google Workspace, Productivity Software, Data Visualization
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Data Storytelling, Trend Analysis, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategy, Business Analysis, LLM Application
Intermediate · Guided Project · Less Than 2 Hours

Big Interview
Skills you'll gain: Interviewing Skills, Applicant Tracking Systems, Professional Networking, Professional Development, Verbal Communication Skills, Test Tools, Storytelling, Non-Verbal Communication, Business Writing
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Technical Communication, Verbal Communication Skills, Target Audience, Strategic Communication, Communication, Business Communication, Persuasive Communication, Professional Development, Leadership, Influencing, Organizational Leadership, Active Listening, Culture, Overcoming Obstacles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Video Production, Photo/Video Production and Technology, Video Editing, Social Media Content, Cross-Channel Marketing, Media Production, Content Marketing, Social Media, Marketing Analytics, Content Creation, Data Ethics, Marketing Strategies, Social Media Marketing, Multimedia, Marketing Design, Digital Media Strategy, Graphic and Visual Design, Infographics, Storytelling, Design Elements And Principles
Beginner · Specialization · 1 - 3 Months