• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Training

Results for "customer service training"


  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    La Data Intelligence au service des organisations

    Skills you'll gain: Digital Transformation, Data Management, Data Modeling, Data Strategy, Data Quality, Data Governance, Business Transformation, Business Intelligence, Information Management, Data-Driven Decision-Making, Data Literacy, Data Analysis, Business Modeling, Big Data, Artificial Intelligence, Data Visualization, Business Strategy

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Cisco CCST Networking - Video Training Series

    Skills you'll gain: Network Troubleshooting, OSI Models, Wireless Networks, Network Security, Network Protocols, TCP/IP, Network Infrastructure, Computer Networking, Network Routing, Network Routers, Network Monitoring, Cloud Computing, Command-Line Interface, Firewall, Network Performance Management, Network Switches

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    A

    Alibaba Cloud Academy

    Alibaba Cloud Native Solutions and Container Service

    Skills you'll gain: Cloud-Native Computing, Serverless Computing, Cloud Applications, Kubernetes, Cloud Development, DevOps, Cloud Platforms, Cloud Deployment, Containerization, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Infrastructure, Application Deployment, Cloud Security, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Service Transformed: Lessons in U.S. Veteran Centered Care

    Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Patient Evaluation, Patient Communication, Care Coordination, Cultural Diversity, Cultural Sensitivity, Health Care, Healthcare Ethics, Mental Health

    4.1
    Rating, 4.1 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Python NLTK for Beginners: Customer Satisfaction Analysis

    Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Data Preprocessing, Python Programming

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer: Infrastructure as a Service (IaaS)

    Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Deployment, Cloud Infrastructure, Cloud Services, Cloud Computing, Service Level Agreement, Cloud Computing Architecture, Cloud Platforms, Virtualization, Application Deployment, User Provisioning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Reduce Costs for the Managed Service for Prometheus

    Skills you'll gain: Prometheus (Software), Google Cloud Platform, Application Deployment, Managed Services, Kubernetes, Capacity Management, Cloud Management

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer: Platform as a Service (PaaS)

    Skills you'll gain: Cloud Deployment, Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Cloud Services, Cloud Applications, Software As A Service, Private Cloud, DevOps, Agile Methodology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Installing Anthos Service Mesh on Google Kubernetes Engine

    Skills you'll gain: Istio, Microservices, Kubernetes, Cloud-Native Computing, Google Cloud Platform, Application Deployment, Software Architecture

    Intermediate · Project · Less Than 2 Hours

  • C

    Coursera

    Product and Service Development: Empathy Mapping with Miro

    Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning, Business Strategy, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    XML Practical - Web Service Parsing XML API

    Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing BGP in a Service Provider Network

    Beginner · Course · 1 - 3 Months

Searches related to customer service training

generative ai in customer service operations training
1…222324…622

In summary, here are 10 of our most popular customer service training courses

  • La Data Intelligence au service des organisations: Institut Mines-Télécom
  • Cisco CCST Networking - Video Training Series: Packt
  • Alibaba Cloud Native Solutions and Container Service : Alibaba Cloud Academy
  • Service Transformed: Lessons in U.S. Veteran Centered Care: University of Michigan
  • Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera
  • Cloud Computing Primer: Infrastructure as a Service (IaaS): Codio
  • Reduce Costs for the Managed Service for Prometheus: Google Cloud
  • Cloud Computing Primer: Platform as a Service (PaaS): Codio
  • Installing Anthos Service Mesh on Google Kubernetes Engine: Google Cloud
  • Product and Service Development: Empathy Mapping with Miro: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok