
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Serverless Computing, Cloud-Native Computing, Kubernetes, Cloud Management, DevOps, Containerization, Cloud Deployment, Cloud Applications, Application Deployment, Cloud Services, Cloud Security, Data Migration, Scalability
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI Agents, Responsible AI
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Customer Service, Microsoft 365, Market Research, User Research, Target Audience, Analysis, Key Performance Indicators (KPIs), Marketing
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Software Development Tools
Beginner · Course · 1 - 4 Weeks

London Business School
Skills you'll gain: Financial Statement Analysis, Financial Analysis, Financial Statements, Balance Sheet, Financial Reporting, Financial Modeling, Income Statement, Return On Investment, Accounting, Investments, Cash Flows, Asset Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration, Empathy
Beginner · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Data Management, Data Strategy, Data Modeling, Data Quality, General Data Protection Regulation (GDPR), Information Management, Data Governance, Business Intelligence, Business Analytics, Data-Driven Decision-Making, Data Analysis, Data Literacy, Big Data, Information Privacy, Data Visualization, Business Strategy, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Cloud Infrastructure, Database Management, Cloud Deployment, Scalability, Data Security, Enterprise Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Security, Performance Tuning, System Configuration, Cloud Storage, Cloud Computing Architecture, Data Security, Apache Spark, Data Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Infrastructure, AWS CloudFormation, YAML, Automation
Beginner · Course · 1 - 4 Weeks