Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Duke University
Skills you'll gain: Design Thinking, Human Centered Design, Collaboration, Diversity Equity and Inclusion Initiatives, Creativity, Cultural Diversity, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Social Media Campaigns, Email Marketing, Content Creation, Marketing Design, Graphic and Visual Design, Product Promotion, Advertising, Marketing Materials, Promotional Materials, Marketing Communications, Sales Development, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Color Theory, User Interface and User Experience (UI/UX) Design, Logo Design, Typography, User Interface (UI), Interaction Design, Figma (Design Software), Adobe Illustrator, Design Reviews, Wireframing, Usability, Graphic and Visual Design, Web Content Accessibility Guidelines, Adobe Photoshop, User Experience, Graphic Design, User Centered Design, Photo Editing, Peer Review, Game Design
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer Analysis, New Product Development, Persona Development, Customer Insights, Product Strategy, Product Development, Design Thinking, User Research, Business Planning, Business Strategy, Marketing
Beginner · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Patient Evaluation, Cultural Responsiveness, Diversity Awareness, Patient Communication, Care Coordination, Health Care, Health Systems, Healthcare Ethics, Social Determinants Of Health, Mental Health
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Prometheus (Software), Google Cloud Platform, Application Deployment, Managed Services, Kubernetes, Capacity Management, Cloud Management, Application Performance Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Istio, Microservices, Kubernetes, Cloud-Native Computing, Google Cloud Platform, Application Deployment, Software Architecture
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Cloud Security, Security Information and Event Management (SIEM), Security Management, Computer Security Incident Management, Incident Response, Amazon CloudWatch, Application Security, Amazon Elastic Compute Cloud, Amazon S3, Data Access, Multi-Factor Authentication, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Object Oriented Design, Software Architecture, Software Design, Software Design Patterns, Software Development Life Cycle, Software Development, Software Engineering, Maintainability, Systems Architecture, Service Oriented Architecture, Technical Design, Web Services, Model View Controller, Event-Driven Programming
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Dashboard, Data Sharing, Cloud Computing, Big Data, Data Access, Google Cloud Platform, Data Visualization, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation
Intermediate · Course · 1 - 4 Weeks