Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Rmarkdown, R (Software), Data Import/Export, R Programming, Ggplot2, Data Manipulation, Plotly, Data Visualization, Web Scraping, Interactive Data Visualization, Data Visualization Software, Data Cleansing, Data Preprocessing, Data Transformation, Statistical Programming, Programming Principles, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Matplotlib, Linear Algebra, Data Visualization, NumPy, Machine Learning Algorithms, Pandas (Python Package), Seaborn, Data Science, Machine Learning, Data Analysis, Supervised Learning, Python Programming, Jupyter, Data Manipulation, Classification Algorithms, Regression Analysis, Data Structures, Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, PHP (Scripting Language), Web Applications, Data Management, Generative AI, Web Development, ChatGPT, Application Development, Application Security, Microsoft Visual Studio, Cascading Style Sheets (CSS), Debugging, SQL, User Interface (UI) Design
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Instagram, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Content Development and Management, Brand Marketing, Customer Engagement, Target Audience, Influencing
Beginner · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Prompt Engineering, Generative AI Agents, Retrieval-Augmented Generation, CrewAI, AI Orchestration, Vector Databases, Model Deployment, AI Personalization, Generative AI, Transfer Learning, Kubernetes, Enterprise Application Management, ChatGPT, AI Workflows, Containerization, Agentic systems, MLOps (Machine Learning Operations), Python Programming, System Monitoring, Engineering
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Deep Learning, Artificial Neural Networks, Image Analysis, Keras (Neural Network Library), Applied Machine Learning, Tensorflow, PyTorch (Machine Learning Library), Natural Language Processing, Network Architecture, Model Evaluation, Performance Tuning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Digital Forensics, Risk Management, Incident Response, Threat Management, Risk Analysis, Business Risk Management, Cyber Security Policies, Secure Coding, Cybersecurity, Computer Security Incident Management, Cyber Security Assessment, Application Security, ISO/IEC 27001, Data Security, Malware Protection, Penetration Testing, Security Controls, Threat Detection, Compliance Management, Governance
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Digital Marketing, Marketing Planning, Digital Advertising, Target Audience, Consumer Behaviour, Marketing Channel, Customer Insights, Integrated Marketing Communications, Brand Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Disaster Recovery, General Networking, Network Administration, Authentications, Network Architecture, Vulnerability Assessments, Computer Networking, Network Infrastructure, Wireless Networks, Cybersecurity, Network Monitoring, Local Area Networks, Network Performance Management, Telecommunications, Network Protocols, Network Troubleshooting, OSI Models, Network Switches, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Product Strategy, Prompt Engineering Tools, Generative AI, Innovation, New Product Development, Product Development, Responsible AI, Process Development, AI Enablement, Ethical Standards And Conduct, AI Workflows, Project Management
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Game Theory, Strategic Decision-Making, Customer Analysis, Target Market, Business Strategy, Strategic Planning, Organizational Strategy, Business Modeling, Competitive Analysis, Market Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Google Cloud Platform, Site Reliability Engineering, Cost Management, Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, DevOps, Operational Excellence, Governance, Resource Allocation, Corporate Sustainability, System Monitoring, Customer Support
Beginner · Course · 1 - 3 Months