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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Northeastern University

    Data Warehousing and Integration Part 2

    Skills you'll gain: Data Governance, Extract, Transform, Load, Data Warehousing, Data Integration, DevOps, Data Pipelines, CI/CD, Data Architecture, Infrastructure as Code (IaC), Data Quality, Amazon Redshift, Cloud Computing, Database Architecture and Administration, Cloud Computing Architecture, Analytics, Data Transformation, Amazon S3, Scalability

    Mixed · Course · 1 - 3 Months

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    Edureka

    Advanced Git Workflows for Developers

    Skills you'll gain: Git (Version Control System), GitHub, Version Control, CI/CD, DevOps, Debugging, Continuous Integration, Continuous Deployment, Infrastructure as Code (IaC), Application Security, Development Environment, File Management, Continuous Monitoring

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Java Control Flow, IDE, and Object-Oriented Programming

    Skills you'll gain: IntelliJ IDEA, Integrated Development Environments, Java, Development Environment, Debugging, Object Oriented Programming (OOP), Programming Principles

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Integrating 3D Plants into Unreal Engine 5

    Skills you'll gain: Unreal Engine, 3D Modeling, 3D Assets, Computer Graphics, Virtual Environment, Animation and Game Design, Visualization (Computer Graphics), Animations, Data Import/Export, File Management

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Einführung in Facebook Audience Insights

    Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets

    Intermediate · Guided Project · Less Than 2 Hours

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    Packt

    Interviewing Users: Conducting Effective User Research

    Skills you'll gain: UI/UX Research, Data Presentation, Business Analysis, Customer Insights, Data Analysis, Scheduling

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises

    Skills you'll gain: Facebook, Marketing Strategies, Social Media Campaigns, Social Media Marketing, Social Media, Marketing, Social Media Content, Marketing Effectiveness, Target Audience, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

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    LearnKartS

    Agile Project Management Frameworks and Methodologies

    Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Retrospectives, Project Scoping, Project Management Life Cycle, Sprint Planning, Project Management, User Story, Project Documentation, Backlogs, Scope Management, Kanban Principles, Waterfall Methodology, Lean Methodologies

    Intermediate · Course · 1 - 4 Weeks

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    AI CERTs

    From Blocks to Code: Bitcoin Developer Essentials

    Skills you'll gain: Blockchain, Threat Modeling, Application Programming Interface (API), Scripting, Cryptography, Cryptographic Protocols, Application Security, FinTech, Scalability, Payment Systems, Software Development, Emerging Technologies, Distributed Computing, Secure Coding, Software Development Tools, Computer Programming, Transaction Processing, Business Analysis, Market Dynamics, Finance

    Intermediate · Specialization · 1 - 3 Months

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    Coursera

    Créer un profil d'entreprise sur Twitter

    Skills you'll gain: Social Media, Social Media Management, Social Media Content, Customer Engagement, Professional Networking, User Accounts, Branding, Marketing, Business

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Master Svelte Framework - The Complete Course

    Skills you'll gain: Web Development Tools

    Intermediate · Course · 1 - 3 Months

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    Packt

    Implementing Movement and Decision-Making Systems

    Skills you'll gain: Unity Engine, Game Design, Video Game Development, Artificial Intelligence, Simulations, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Debugging

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Data Warehousing and Integration Part 2: Northeastern University
  • Advanced Git Workflows for Developers: Edureka
  • Java Control Flow, IDE, and Object-Oriented Programming: Packt
  • Integrating 3D Plants into Unreal Engine 5: Packt
  • Einführung in Facebook Audience Insights: Coursera
  • Interviewing Users: Conducting Effective User Research: Packt
  • Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises: Coursera
  • Agile Project Management Frameworks and Methodologies: LearnKartS
  • From Blocks to Code: Bitcoin Developer Essentials: AI CERTs
  • Créer un profil d'entreprise sur Twitter: Coursera

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Market (economics) (28)
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Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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