Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Ansible, Ubuntu, Linux Servers, WordPress, Linux Administration, Remote Access Systems, Linux, Linux Commands, Nginx, Servers, Web Servers, Software Installation, Systems Administration, Virtual Machines, Web Development, MySQL, PHP (Scripting Language)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Javascript and jQuery, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Google Cloud Platform, Generative AI, Marketing Analytics, Customer Insights, Analytics, Business Intelligence, AI Enablement, Predictive Analytics, Query Languages
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Migration, Data Processing, Google Cloud Platform, Data Pipelines, Data Storage Technologies, Extract, Transform, Load, Big Data, Data Infrastructure, Data Integration, Data Warehousing, Data Storage, Cloud Storage, Metadata Management, Automation, Data Transformation, Serverless Computing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales, General Sales Practices, Selling Techniques, Persuasive Communication, Oral Expression, Sales Process, Overcoming Objections, Trustworthiness, Closing (Sales), Professionalism, Non-Verbal Communication, Customer Relationship Building, Personal Development, Adaptability, Communication, Professional Development, Growth Mindedness, Personal Attributes, Rapport Building, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Splunk, Pivot Tables And Charts, Data Analysis Expressions (DAX), Unstructured Data, Data Visualization Software, Data Modeling, Dashboard, Text Mining, Data Wrangling, Taxonomy, Management Reporting, Data Integration, Data Transformation, Workflow Management, Statistical Reporting, Data Manipulation, Event Monitoring, Continuous Monitoring, Role-Based Access Control (RBAC), Scheduling
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Integration, Microsoft Azure, Cloud Storage, Disaster Recovery, Data Architecture, Database Design, Data Infrastructure, Data Storage, Cloud Security, NoSQL, Encryption, Relational Databases, Scalability, Performance Tuning, Database Management, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Sales Enablement, Sales Process, Business Process Automation, Microsoft Copilot, Automation, Microsoft 365, Microsoft Teams, Sales Management, AI Enablement, Workflow Management, Salesforce, Scheduling, Data Integration, Continuous Improvement Process, Data Security, Quality Control
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Star Schema, Snowflake Schema, Data Warehousing, CI/CD, Database Design, Transact-SQL, Data Pipelines, Extract, Transform, Load, Data Architecture, Data Modeling, Data Transformation, Data Integration, Microsoft Azure, Dataflow, Git (Version Control System), Performance Tuning
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Application Deployment, Google Workspace, OAuth, Gmail, Data Integration, AI Enablement, LLM Application, API Gateway, Enterprise Application Management, Authentications, Identity and Access Management, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Pipelines, Google Cloud Platform, Data Processing, Data Storage, Cloud Engineering, Systems Design, Data Infrastructure, Data Management, Data Architecture, Data Integration, Data Analysis, Automation
Advanced · Course · 1 - 3 Months

Skills you'll gain: Anomaly Detection, Microsoft Azure, Event Monitoring, Application Performance Management, Time Series Analysis and Forecasting, Generative AI, Query Languages, Data Integration, Process Optimization, Data Analysis, User Feedback
Intermediate · Course · 1 - 4 Weeks