Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Collaborative Software, Email Automation, Application Deployment, Google Cloud Platform, Data Integration, AI Enablement, Identity and Access Management, Application Programming Interface (API), Productivity Software, OAuth, Calendar Management, Authentications, Configuration Management, Data Store
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Migration, Google Cloud Platform, Cloud Storage, Extract, Transform, Load, Data Pipelines, Big Data, Data Warehousing, Data Integration, Data Storage, SQL, Automation
Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Revenue Management, Customer Analysis, Data Ethics, Descriptive Analytics, FinTech, Large Language Modeling, Unsupervised Learning, Gerontology, Social Network Analysis, People Analytics, Time Series Analysis and Forecasting, Biostatistics, Predictive Analytics, Social Determinants Of Health, Model Evaluation, Bayesian Statistics, Health Informatics, Matplotlib, Risk Analysis, Digital Transformation
Earn a degree
Degree · 1 - 4 Years

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Data Store, AI Enablement, Data Integration, Enterprise Application Management, Information Architecture, Data Sharing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Azure Synapse Analytics, Microsoft Azure, Governance, Real Time Data, Enterprise Architecture, Application Deployment, Data Architecture, DevOps, Database Architecture and Administration, Data Integration, Data Security, Microsoft 365, Role-Based Access Control (RBAC), Scalability, Collaborative Software, Version Control
Intermediate · Course · 1 - 3 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Financial Statement Analysis, Financial Statements, Peer Review, Descriptive Analytics, FinTech, Business Valuation, Derivatives, Gerontology, Customer Analysis, Social Determinants Of Health, Strategic Decision-Making, Portfolio Management, Risk Analysis, Digital Transformation, Cloud Security, Governance, Credit Risk, Leadership, Object Oriented Programming (OOP), Health Policy
Earn a degree
Degree · 1 - 4 Years

Universidad de Palermo
Skills you'll gain: Storytelling, Data Storytelling, Brand Strategy, Presentations, Branding, Persuasive Communication, Strategic Communication, Content Creation, Marketing Communications, Business Strategy, Drive Engagement
Intermediate · Course · 1 - 4 Weeks