Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Adobe Photoshop, Adobe Creative Cloud, Photo Editing, Generative AI, Image Quality, Generative AI Agents, Graphic and Visual Design, File Management, Design, Creative Thinking, Color Theory, Storytelling
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Persona (User Experience), Game Design, Design, Animation and Game Design, User Experience Design, Persona Development, Driving engagement, Augmented and Virtual Reality (AR/VR), Psychology, User Research, Cultural Sensitivity, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Copywriting, Search Engine Optimization, Web Analytics and SEO, Target Audience, Content Creation, Writing and Editing, Web Content, Productivity Software, Brand Awareness, Generative AI
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Social Justice, Community Development, Governance, Sustainable Development, Systems Thinking, Public Administration, Information Technology, Economic Development, Policty Analysis, Research, and Development, Digital Transformation, Stakeholder Engagement, Case Studies
Intermediate · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Automation, Human Machine Interfaces, Agentic systems, Human Computer Interaction, Human Centered Design, Psychology, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Teaching, Instructional Strategies, Literacy, Pedagogy, Oral Expression, Education Software and Technology, Learning Strategies, Multimedia, Cultural Diversity, Language Learning, Digital Communications, Writing, Non-Verbal Communication
Mixed · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Embedded Systems, Electronic Systems, Cybersecurity, Automation, Electronics, Sustainable Technologies, Control Systems, Internet Of Things, Software Development, Systems Integration, Reliability, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Distributed Denial-Of-Service (DDoS) Attacks, Incident Response, Network Architecture, Network Security, Computer Security Incident Management, Intrusion Detection and Prevention, Incident Management, Network Protocols, Threat Detection, Event Monitoring, Threat Management, Network Infrastructure, Security Controls, Cybersecurity, System Monitoring, Operating Systems, Linux, Bash (Scripting Language), Databases
Beginner · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Software Testing, Test Case, Integration Testing, System Testing, Software Development Life Cycle, Acceptance Testing, Test Planning, Software Quality Assurance, Unit Testing, Functional Testing, Regression Testing, Usability Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Persona Development, User Accounts, Target Audience, Business Modeling, Graphic Design, Collaborative Software, Productivity Software, Market Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Warehousing, Extract, Transform, Load, Snowflake Schema, Star Schema, Business Intelligence, Data Modeling, Database Design, Data Management, Data Integration, Performance Tuning, Databases, Data Transformation, Scalability
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Course Development, Education Software and Technology, Learning Management Systems, Quality Assurance, Systems Analysis, Solution Design, Digital Transformation, Technical Documentation, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks