
Fortinet, Inc.
Skills you'll gain: Virtual Private Networks (VPN), Firewall, Network Routing, Intrusion Detection and Prevention, Authentications, Lightweight Directory Access Protocols, Network Security, Network Administration, Identity and Access Management, Security Controls, System Configuration, Network Monitoring, Enterprise Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

IBM
Skills you'll gain: Cloud Computing Architecture, Technical Support, Cloud Services, Cloud Deployment, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Cybersecurity, Cloud Platforms, Cloud Computing, Professional Networking, Help Desk Support, Data Storage, Desktop Support, Peripheral Devices, Information Technology, Artificial Intelligence, Customer Service
Beginner · Professional Certificate · 3 - 6 Months

Macquarie University
Skills you'll gain: Mobile Security, Investigation, Mobile Development, Apple iOS, Criminal Investigation and Forensics, Android (Operating System), Application Security, Legal Proceedings, Cybersecurity, File Systems, Malware Protection, Computer Security, Secure Coding, Computer Security Incident Management, Cloud Security, Security Strategy, Analysis, Encryption, Debugging, Disaster Recovery
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Package and Software Management, Linux Administration, Shell Script, Ubuntu, User Accounts, Linux, Unix Shell, Linux Servers, Linux Commands, Unix, Red Hat Enterprise Linux, Bash (Scripting Language), Kubernetes, Command-Line Interface, Network Troubleshooting, Containerization, Ansible, File Systems, Application Deployment, Authentications
Intermediate · Specialization · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Planning, Professional Networking, Business Research, Goal Setting, Personal Development, Market Research, Adaptability, Self-Awareness, Market Analysis, Decision Making, Creativity, Trend Analysis
Beginner · Course · 1 - 3 Months

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI, Sales, Sales Enablement, Productivity, AI Orchestration, Large Language Modeling, ChatGPT, Generative AI Agents, AI Enablement, AI Personalization, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Operations Management, Automation, Ideation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment
Beginner · Guided Project · Less Than 2 Hours
Georgia Institute of Technology
Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
Beginner · Course · 1 - 4 Weeks