Skills you'll gain: Design Thinking, User Research, User Experience Design, Design Research, Usability Testing, User Centered Design, Graphic and Visual Design, Human Centered Design, Data Ethics, Ethical Standards And Conduct, Information Architecture

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Workflow Management, Process Analysis, Microsoft Copilot, Microsoft Azure, Robotic Process Automation, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Business Process, Cloud-Based Integration, Document Management

Skills you'll gain: User Experience Design, Persona (User Experience), Design Research, User Research, User Centered Design, Usability, User Flows, Research, Qualitative Research, Design Software, Prioritization

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, Ethical Standards And Conduct, AI Product Strategy, End User Training and Support, Human Computer Interaction, User Feedback, Information Privacy

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: User Provisioning, Google Workspace, User Accounts, Identity and Access Management, Document Management, Configuration Management, Security Controls

Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), User Research, User Feedback, Continuous Improvement Process, Analysis

Skills you'll gain: Responsive Web Design, Figma (Design Software), Prototyping, Mockups, User Interface (UI), Interaction Design, Usability, User Experience Design, User Flows, Animations

Skills you'll gain: Scaled Agile Framework, Kaizen Methodology, Lean Methodologies, Continuous Improvement Process, Process Improvement, DevOps, Kanban Principles, Scrum (Software Development), Sprint Planning, Sprint Retrospectives, Agile Software Development, Agile Project Management, Continuous Delivery, Scalability, Agile Methodology, Continuous Integration, Continuous Deployment, Organizational Change, Key Performance Indicators (KPIs)

Skills you'll gain: Performance Testing, Application Programming Interface (API), Test Tools, Software Testing, Application Performance Management, Test Planning, System Testing, Scripting, User Acceptance Testing (UAT), Simulations, Scalability

Skills you'll gain: User Experience Design, Responsive Web Design, Web Design and Development, Prototyping, Graphic and Visual Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Web Design, User Interface (UI), Wireframing, Typography, Web Applications, Mobile Development, Design Thinking