What makes for a great user experience? How can you consistently design experiences that work well, are easy to use and people want to use? This course will teach you the core process of experience design and how to effectively evaluate your work with the people for whom you are designing. You'll learn fundamental methods of design research that will enable you to effectively understand people, the sequences of their actions, and the context in which they work. Through the assignments, you’ll learn practical techniques for making sense of what you see and transform your observations into meaningful actionable insights and unique opportunity areas for design. You’ll also explore how to generate ideas in response to the opportunities identified and learn methods for making your ideas tangible. By answering specific questions and refining your concepts, you’ll move closer to making your ideas real. We’ll use cases from a variety of industries including health, education, transportation, finance, and beyond to illustrate how these methods work across different domains.
This course is part of the Interaction Design Specialization
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About this Course
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Try Coursera for BusinessSkills you will gain
- User Research
- Persona (User Experience)
- User Experience (UX)
- Human–Computer Interaction
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Syllabus - What you will learn from this course
Design Research
Ideation
Synthesis
Prototyping
Reviews
- 5 stars70.17%
- 4 stars21.30%
- 3 stars4.93%
- 2 stars1.79%
- 1 star1.79%
TOP REVIEWS FROM USER EXPERIENCE: RESEARCH & PROTOTYPING
I liked a lot when examples are given but I missed going into some deeper thoughts on what are the ways and tools we can and should use.
Really good course.
Helped me understand the importance of interviews in making a product
Helped me come up with many ideas for a single problem
gave me a 260 degree view of user experience
So far i like this course most of all in this specialization (i already finish 1, 2 and 3rd course)
Interesting assignments and lectures
Very good course, as a standalone course, some sections are slightly too short, but the information is great, very useful, nicely presented and works when put into practice. Thanks!
About the Interaction Design Specialization

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