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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • P

    Packt

    Master AWS DynamoDB

    Skills you'll gain: Amazon DynamoDB, Amazon Web Services, NoSQL, Database Management, Database Design, Data Store, Development Environment, Command-Line Interface, JSON, Application Programming Interface (API), Software Development Tools, Performance Tuning, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    C

    Coursera

    Advanced Cypress Testing

    Skills you'll gain: API Testing, Test Script Development, Scenario Testing, Software Testing, Integration Testing, Test Case, Test Automation, Acceptance Testing, Test Tools, Regression Testing, Test Execution Engine, Maintainability, User Interface (UI), Security Testing, Test Data, Scalability, Debugging, Authentications, Compliance Reporting, Automation

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    How to Use a Network Policy on Google Kubernetes Engine

    Skills you'll gain: Kubernetes, Network Security, Infrastructure Security, Firewall, Virtual Networking, Containerization, Cloud Computing

    Beginner · Project · Less Than 2 Hours

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    Preview
    C

    Coursera

    تصميم نظام تكنولوجيا المعلومات على Azure:إنشاء بنية تحتية

    Skills you'll gain: Cloud Hosting, Cloud Infrastructure, Cloud Services, Microsoft Azure, IT Infrastructure, Cloud Computing, Virtual Machines, Virtual Networking, Virtualization, Network Security

    Intermediate · Course · 1 - 4 Weeks

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    N

    Northeastern University

    Machine Learning and Data Analytics Part 2

    Skills you'll gain: Text Mining, Data Mining, Time Series Analysis and Forecasting, Classification Algorithms, Big Data, Artificial Neural Networks, Regression Analysis, Data Science, Machine Learning Algorithms, Supervised Learning, Feature Engineering, Unsupervised Learning, Analytics, Predictive Modeling, Forecasting, Advanced Analytics, Deep Learning, Data Preprocessing

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Deploying and Scaling iOS Applications

    Skills you'll gain: Apple iOS, Apple Xcode, Core Data (Software), iOS Development, Secure Coding, Application Deployment, Scalability, Swift Programming, Performance Tuning, Application Security, Debugging, Application Performance Management, Application Programming Interface (API), Performance Testing, Encryption, JSON

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    AWS Core Services

    Skills you'll gain: Cloud Deployment, Virtual Networking

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Redacting Confidential Data within your Pipelines in Cloud Data Fusion

    Skills you'll gain: Data Loss Prevention, Personally Identifiable Information, Data Pipelines, Cloud-Based Integration, Cloud Storage, Data Security, Data Integration, Data Management, Data Transformation, Cloud Management, DevOps

    Advanced · Project · Less Than 2 Hours

  • P

    Packt

    Apple Support Pro Certification Guide (SUP-2026)

    Skills you'll gain: User Accounts, Technical Support and Services, User Provisioning, Virtual Private Networks (VPN), VPN Clients, Authentications, Encryption, Data Sharing

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    B

    Board Infinity

    Foundation of Ansible Automation

    Skills you'll gain: Ansible, IT Automation, YAML, Automation, Infrastructure as Code (IaC), Configuration Management, Cloud-Based Integration, DevOps, Operational Efficiency, Scalability, User Provisioning, Cloud Development

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Chatbots Development with Amazon Lex

    Skills you'll gain: Amazon Web Services, Cloud Deployment, Application Deployment, Amazon S3, Serverless Computing, Artificial Intelligence, Amazon CloudWatch, Amazon DynamoDB, AWS Identity and Access Management (IAM), Natural Language Processing, Integration Testing, Cloud Services, Software Testing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Managing Change when Moving to Google Cloud 日本語版

    Skills you'll gain: Change Management, Organizational Change, Business Transformation, Cloud Computing, Culture Transformation, Innovation, Google Cloud Platform, Collaborative Software, Stakeholder Engagement

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Master AWS DynamoDB: Packt
  • Advanced Cypress Testing: Coursera
  • How to Use a Network Policy on Google Kubernetes Engine: Google Cloud
  • تصميم نظام تكنولوجيا المعلومات على Azure:إنشاء بنية تحتية: Coursera
  • Machine Learning and Data Analytics Part 2: Northeastern University
  • Deploying and Scaling iOS Applications: Board Infinity
  • AWS Core Services: Edureka
  • Redacting Confidential Data within your Pipelines in Cloud Data Fusion: Google Cloud
  • Apple Support Pro Certification Guide (SUP-2026): Packt
  • Foundation of Ansible Automation: Board Infinity

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