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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Northeastern University

    Data Warehousing Essentials for Analytics and AI Support

    Skills you'll gain: Data Warehousing, Data Modeling, Database Design, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data Transformation

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    GraphQL API Development: Schema Design,Security & Deployment

    Skills you'll gain: Secure Coding, Cloud Deployment, Database Development, Maintainability, Server Side, Authentications

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    YouTube Analytics: Optimize Performance

    Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Developing a Google SRE Culture - Español

    Skills you'll gain: Site Reliability Engineering, Design Thinking, Safety Culture, DevOps, Continuous Delivery, Innovation, Culture Transformation, Service Level, Continuous Integration, Data-Driven Decision-Making, Performance Measurement, Incident Management, Automation, Root Cause Analysis

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Google Cloud

    Optimizing Applications Using Cloud Profiler

    Skills you'll gain: Performance Tuning, Google Cloud Platform, Performance Testing, Application Performance Management, Cloud Applications, Cloud Computing, Server Side

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Database

    Skills you'll gain: Amazon DynamoDB, NoSQL, Database Management Systems, Databases, Database Architecture and Administration, Redis, Data Store, Relational Databases, Database Management, Operational Databases, Real Time Data, Database Design, Performance Tuning, Transaction Processing, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Pearson

    Google Cloud Platform Associate Cloud Engineer

    Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Engineering, Cloud Computing, Cloud Infrastructure, Identity and Access Management, Capacity Management, Application Deployment, Virtual Machines, Infrastructure as Code (IaC), User Accounts, System Monitoring, Data Management, Cloud Storage, Virtual Networking

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Crie seu primeiro funil de conversão e CRM com Hubspot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    XML Practical - Web Service Parsing XML API

    Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming

    4.6
    Rating, 4.6 out of 5 stars
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    16 reviews

    Mixed · Course · 1 - 4 Weeks

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    Simplilearn

    Generative AI in Product Development Training

    Skills you'll gain: AI Product Strategy, Generative AI, Miro AI, Product Management, Product Lifecycle Management, Marketing Materials, Product Roadmaps, Go To Market Strategy, ChatGPT, Product Improvement, User Feedback, Competitive Analysis, Customer Insights, Market Research, Marketing Strategies

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Scanning User-generated Content Using the Cloud Video Intelligence and Cloud Vision APIs

    Skills you'll gain: Serverless Computing, Google Cloud Platform, Cloud API, Image Analysis, Cloud Storage, File Management, Computer Vision, Cloud Computing, Data Lakes, Network Analysis

    Intermediate · Project · Less Than 2 Hours

  • Status: Preview
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    Coursera

    Learn to Code: Fun with C#

    Skills you'll gain: AI Personalization, Business Logic, Application Development, C# (Programming Language), Computer Programming, Programming Principles, Data Structures, Debugging

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Data Warehousing Essentials for Analytics and AI Support: Northeastern University
  • GraphQL API Development: Schema Design,Security & Deployment: Board Infinity
  • YouTube Analytics: Optimize Performance: Coursera
  • Developing a Google SRE Culture - Español: Google Cloud
  • Optimizing Applications Using Cloud Profiler: Google Cloud
  • AWS: Database: Whizlabs
  • Google Cloud Platform Associate Cloud Engineer: Pearson
  • Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera
  • XML Practical - Web Service Parsing XML API: EDUCBA
  • Generative AI in Product Development Training: Simplilearn

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