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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Board Infinity

    Advanced Power Platform: Connectors, Components & Automation

    Skills you'll gain: Power Apps Component Framework, Data Modeling

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Preparing Cloud Professional Cloud Architect Exam italiano

    Skills you'll gain: Resource Management, Cloud Computing Architecture, Capacity Management, Case Studies, Infrastructure Architecture, Cloud Management, Cloud Infrastructure, Process Optimization, Law, Regulation, and Compliance, Business Solutions, Solution Architecture, Cloud Solutions, Cloud Computing, Cloud Platforms, Systems Design, Cloud Security, Safety Standards, Analysis, Microservices, Cryptography

    Advanced · Course · 1 - 3 Months

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    Skillshare

    Freelance Editor Marketing: Attract Your Ideal Clients

    Skills you'll gain: Social Media, Social Media Marketing, Instagram, Video Editing, Professional Development, Customer Engagement, Branding, Marketing Collateral, Portfolio Management, Creativity

    Mixed · Course · 1 - 4 Weeks

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    Starweaver

    Legal and Ethical Cyber Investigations

    Skills you'll gain: Digital Forensics, Electronic Discovery, Investigation, Criminal Investigation and Forensics, Incident Response, Cyber Threat Intelligence, Technical Communication, Computer Security Incident Management, Report Writing, Cybersecurity, Cyber Security Policies, Fraud detection, Legal Proceedings, Law, Regulation, and Compliance, Ethical Standards And Conduct, Business Ethics, Compliance Reporting, Data Collection, Analysis, Management Reporting

    Beginner · Course · 1 - 3 Months

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    Coursera

    Instagram Optimization: Grow Your Presence

    Skills you'll gain: Instagram, Content Performance Analysis, Social Media Management, Social Media, Social Media Marketing, Brand Marketing, Social Media Strategy, Content Strategy, Customer Engagement, Marketing Analytics, Content Creation, Performance Metric, Analytics

    Beginner · Course · 1 - 4 Weeks

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    Real Madrid Graduate School Universidad Europea

    El futuro del marketing deportivo

    Skills you'll gain: Global Marketing, Customer Engagement, Cultural Sensitivity, Revenue Management, Augmented and Virtual Reality (AR/VR), Brand Management, Marketing Strategy and Techniques, Customer experience improvement, Personalized Service, Business Modeling, Content Strategy, Customer Relationship Management, Innovation, Business Management, Price Negotiation, Digital Transformation, Data-Driven Decision-Making, Metadata Management, Artificial Intelligence, User Experience Design

    Beginner · Course · 1 - 4 Weeks

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    Board Infinity

    Hands-on DApp Design and Development Using Web3 Tools

    Skills you'll gain: User Interface and User Experience (UI/UX) Design, Blockchain, Web Development Tools, React Redux, User Experience Design, Application Design, Application Security, Application Development, Web Applications, Software Development Tools, Frontend Integration

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    AWS Data Processing and Analysis

    Skills you'll gain: AWS Kinesis, Real Time Data, Apache Spark, Apache Hive, Data Pipelines, Apache Hadoop, Data Processing, Extract, Transform, Load, Amazon Web Services, Serverless Computing, Data Lakes, Data Visualization, Amazon S3, Query Languages, Data Warehousing

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Rate Limiting with Cloud Armor

    Skills you'll gain: Load Balancing, Google Cloud Platform, Infrastructure As A Service (IaaS), Firewall, Cloud Infrastructure, Performance Testing, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Network Security, Back-End Web Development, Front-End Web Development

    Intermediate · Project · Less Than 2 Hours

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    Board Infinity

    Power Platform Integration with Azure & Custom APIs

    Skills you'll gain: Power Apps Component Framework, Application Lifecycle Management, Microsoft Power Platform, Microsoft Power Automate/Flow, Azure DevOps, Microsoft Copilot, Application Deployment, User Interface and User Experience (UI/UX) Design, Postman API Platform, Microsoft Azure, Mobile Development, CI/CD, Application Programming Interface (API), TypeScript

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Rent-a-VM to Process Earthquake Data

    Skills you'll gain: Git (Version Control System), Google Cloud Platform, Remote Access Systems, Data Processing, Cloud Storage, Infrastructure As A Service (IaaS), Data Pipelines, Data Sharing, Virtual Machines, Cloud Computing, Data Transformation, Security Software, Process Analysis

    Beginner · Project · Less Than 2 Hours

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    Google Cloud

    Using Cloud Error Reporting to Remediate Workload Issues on GKE

    Skills you'll gain: Kubernetes, Cloud Services, Google Cloud Platform, Application Performance Management, Issue Tracking, Service Management, Debugging, DevOps

    Beginner · Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer service courses

  • Advanced Power Platform: Connectors, Components & Automation: Board Infinity
  • Preparing Cloud Professional Cloud Architect Exam italiano: Google Cloud
  • Freelance Editor Marketing: Attract Your Ideal Clients: Skillshare
  • Legal and Ethical Cyber Investigations : Starweaver
  • Instagram Optimization: Grow Your Presence: Coursera
  • El futuro del marketing deportivo: Real Madrid Graduate School Universidad Europea
  • Hands-on DApp Design and Development Using Web3 Tools: Board Infinity
  • AWS Data Processing and Analysis: Packt
  • Rate Limiting with Cloud Armor: Google Cloud
  • Power Platform Integration with Azure & Custom APIs: Board Infinity

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Social Media Marketing (9)
Brand Management (7)

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