Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Board Infinity
Skills you'll gain: Power Apps Component Framework, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Resource Management, Cloud Computing Architecture, Capacity Management, Case Studies, Infrastructure Architecture, Cloud Management, Cloud Infrastructure, Process Optimization, Law, Regulation, and Compliance, Business Solutions, Solution Architecture, Cloud Solutions, Cloud Computing, Cloud Platforms, Systems Design, Cloud Security, Safety Standards, Analysis, Microservices, Cryptography
Advanced · Course · 1 - 3 Months

Skills you'll gain: Social Media, Social Media Marketing, Instagram, Video Editing, Professional Development, Customer Engagement, Branding, Marketing Collateral, Portfolio Management, Creativity
Mixed · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Digital Forensics, Electronic Discovery, Investigation, Criminal Investigation and Forensics, Incident Response, Cyber Threat Intelligence, Technical Communication, Computer Security Incident Management, Report Writing, Cybersecurity, Cyber Security Policies, Fraud detection, Legal Proceedings, Law, Regulation, and Compliance, Ethical Standards And Conduct, Business Ethics, Compliance Reporting, Data Collection, Analysis, Management Reporting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Content Performance Analysis, Social Media Management, Social Media, Social Media Marketing, Brand Marketing, Social Media Strategy, Content Strategy, Customer Engagement, Marketing Analytics, Content Creation, Performance Metric, Analytics
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Global Marketing, Customer Engagement, Cultural Sensitivity, Revenue Management, Augmented and Virtual Reality (AR/VR), Brand Management, Marketing Strategy and Techniques, Customer experience improvement, Personalized Service, Business Modeling, Content Strategy, Customer Relationship Management, Innovation, Business Management, Price Negotiation, Digital Transformation, Data-Driven Decision-Making, Metadata Management, Artificial Intelligence, User Experience Design
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Blockchain, Web Development Tools, React Redux, User Experience Design, Application Design, Application Security, Application Development, Web Applications, Software Development Tools, Frontend Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Real Time Data, Apache Spark, Apache Hive, Data Pipelines, Apache Hadoop, Data Processing, Extract, Transform, Load, Amazon Web Services, Serverless Computing, Data Lakes, Data Visualization, Amazon S3, Query Languages, Data Warehousing
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Load Balancing, Google Cloud Platform, Infrastructure As A Service (IaaS), Firewall, Cloud Infrastructure, Performance Testing, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Network Security, Back-End Web Development, Front-End Web Development
Intermediate · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Power Apps Component Framework, Application Lifecycle Management, Microsoft Power Platform, Microsoft Power Automate/Flow, Azure DevOps, Microsoft Copilot, Application Deployment, User Interface and User Experience (UI/UX) Design, Postman API Platform, Microsoft Azure, Mobile Development, CI/CD, Application Programming Interface (API), TypeScript
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Git (Version Control System), Google Cloud Platform, Remote Access Systems, Data Processing, Cloud Storage, Infrastructure As A Service (IaaS), Data Pipelines, Data Sharing, Virtual Machines, Cloud Computing, Data Transformation, Security Software, Process Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Kubernetes, Cloud Services, Google Cloud Platform, Application Performance Management, Issue Tracking, Service Management, Debugging, DevOps
Beginner · Project · Less Than 2 Hours