Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Dashboard, Key Performance Indicators (KPIs), Interactive Data Visualization, Data Presentation, Business Intelligence, Web Analytics, Business Analytics, Requirements Elicitation, Data Storytelling, Performance Analysis, Requirements Analysis, Business Requirements, Stakeholder Analysis, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Governance, Data Management, Business Analytics, Analytics, Data Quality, Data Ethics, Data Analysis, Business Intelligence, Big Data, Organizational Structure, Data-Driven Decision-Making, Data Access, Relational Databases, SQL, Data Storage, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Variance Analysis, Financial Analysis, Financial Data, Financial Acumen, Analysis, Auditing, Financial Statements, Reconciliation, Business Communication, Business Analysis, Accounting, Financial Auditing, Accounting Records, Budgeting, Verification And Validation, Investigation, Business Strategy
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: MLOps (Machine Learning Operations), Data Governance, Prompt Engineering, Continuous Deployment, Generative AI, System Monitoring, CI/CD, Responsible AI, Automation, DevOps, Compliance Management, Performance Tuning, Data Pipelines, Kubernetes, Docker (Software), Containerization, Data Security, Risk Management, Dashboard, Cloud Platforms
Intermediate · Specialization · 3 - 6 Months
University of London
Skills you'll gain: Feature Engineering, Data Preprocessing, Machine Learning, Artificial Intelligence, Model Evaluation, Data Analysis, Data Collection, Classification Algorithms
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Context Protocol, OpenAI API, Retrieval-Augmented Generation, OpenAI, Generative AI Agents, Embeddings, ChatGPT, Agentic systems, Vector Databases, Generative AI, Artificial Intelligence, Context Management, Model Evaluation, Application Programming Interface (API), Python Programming, Application Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Project Management, Developing Training Materials, Project Documentation, Issue Tracking, Productivity, Collaboration, Teamwork, Knowledge Transfer, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Growth Mindedness, Peer Review, Personal Attributes, Self-Awareness, Brainstorming, Prioritization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Context Protocol, AI Enablement, Responsible AI, AI Product Strategy, Strategic Leadership, Multimodal Prompts, Business Leadership, Strategic Decision-Making, Artificial Intelligence, Decision Making, Governance, Case Studies, Product Roadmaps
Intermediate · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Agile Software Development, Requirements Analysis, Agile Methodology, Sprint Planning, Kanban Principles, Risk Management, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Software Development Methodologies, Software Development, User Requirements Documents, Scrum (Software Development), Software Technical Review, Product Management, Product Requirements, Risk Management Framework, Project Management
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Team Motivation, Self-Motivation, Motivational Skills, Goal Setting, Leadership and Management, Initiative and Leadership, Productivity, Employee Engagement, Personal Development, Self-Awareness, Mindfulness
Mixed · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Planning, General Science and Research, Analytical Skills, Data Science, Communication, Technical Communication, Record Keeping, Critical Thinking, Analysis, Personal Development
Intermediate · Course · 1 - 4 Weeks