Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Cloud Security, Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Data Security, Cloud Computing, Authentications, Network Security, Google Cloud Platform, Authorization (Computing), Public Cloud, Infrastructure Security, Identity and Access Management, Encryption
Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Cloud Deployment, Application Deployment, CI/CD, Containerization, Development Environment, API Testing, Development Testing, Amazon Web Services, AWS CloudFormation, Unit Testing, Docker (Software), Kubernetes, API Gateway, Infrastructure as Code (IaC), Software Development, Configuration Management, Software Versioning
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Accounts, User Provisioning, Software As A Service, Data Analysis Software, Email Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Digital Advertising, Content Performance Analysis, Target Audience, Social Media Marketing, Social Media, Advertising, Drive Engagement, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Virtual Teams, Sales Training, Sales Presentation, Sales, Rapport Building, Branding, Relationship Building, Meeting Facilitation, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Global Marketing, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Target Audience, Campaign Management, Drive Engagement, Customer Engagement, Marketing Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Authentications, UI Components, Full-Stack Web Development, Authorization (Computing), File Management, React.js, Application Deployment, Development Environment, JavaScript Frameworks, Web Applications, Amazon Web Services, User Interface (UI), Software Development Tools, Content Management, Data Modeling
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Virtual Networking, Amazon Web Services, Virtual Private Networks (VPN), Amazon CloudWatch, Network Monitoring, Network Troubleshooting, Amazon Elastic Compute Cloud, Network Security, Network Routing, Load Balancing, Endpoint Security, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MongoDB, Dataflow, Applied Machine Learning, Google Cloud Platform, Data Pipelines, Big Data, Data Integration, Data Migration
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: System Configuration, Public Cloud, Identity and Access Management, Managed Services, Cloud Computing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Cloud Security, Encryption, Network Security, Cloud Platforms, AI Security, Identity and Access Management, DevSecOps, Cloud Computing, Cloud Infrastructure, Infrastructure Security, Zero Trust Network Access, IT Security Architecture, Amazon S3, Data Security, Multi-Cloud, Data Storage, AWS Identity and Access Management (IAM), Microsoft Azure, Cloud Storage, Data Encryption Standard
Beginner · Course · 3 - 6 Months

Pearson
Skills you'll gain: AWS Kinesis, Amazon Web Services, API Gateway, Cloud Deployment, Serverless Computing, Application Deployment, Managed Services, Application Programming Interface (API), Web Services, Real Time Data
Intermediate · Course · 1 - 4 Weeks