• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service

Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Trust and Security with Google Cloud - 日本語版

    Skills you'll gain: Cloud Security, Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Data Security, Cloud Computing, Authentications, Network Security, Google Cloud Platform, Authorization (Computing), Public Cloud, Infrastructure Security, Identity and Access Management, Encryption

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    AWS Developer: Unit 4

    Skills you'll gain: Cloud Deployment, Application Deployment, CI/CD, Containerization, Development Environment, API Testing, Development Testing, Amazon Web Services, AWS CloudFormation, Unit Testing, Docker (Software), Kubernetes, API Gateway, Infrastructure as Code (IaC), Software Development, Configuration Management, Software Versioning

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية استعمال التطبيق ساندين بلو

    Skills you'll gain: User Accounts, User Provisioning, Software As A Service, Data Analysis Software, Email Automation

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Créez une publicité ciblée avec facebook audience insights

    Skills you'll gain: Facebook, Digital Advertising, Content Performance Analysis, Target Audience, Social Media Marketing, Social Media, Advertising, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    L

    LearnQuest

    Building Virtual Relationships and Buyer Engagement

    Skills you'll gain: Virtual Teams, Sales Training, Sales Presentation, Sales, Rapport Building, Branding, Relationship Building, Meeting Facilitation, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Global Marketing, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Cible démographie spécifique de l’utilisateur dans campagne de suivi

    Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Target Audience, Campaign Management, Drive Engagement, Customer Engagement, Marketing Design

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Visual Design of UI & Backends with AWS Amplify Studio

    Skills you'll gain: Authentications, UI Components, Full-Stack Web Development, Authorization (Computing), File Management, React.js, Application Deployment, Development Environment, JavaScript Frameworks, Web Applications, Amazon Web Services, User Interface (UI), Software Development Tools, Content Management, Data Modeling

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    P

    Pearson

    Hands-on AWS VPC Labs: Essential Lab Exercises

    Skills you'll gain: Virtual Networking, Amazon Web Services, Virtual Private Networks (VPN), Amazon CloudWatch, Network Monitoring, Network Troubleshooting, Amazon Elastic Compute Cloud, Network Security, Network Routing, Load Balancing, Endpoint Security, Network Analysis

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Configuring MongoDB Atlas with BigQuery Dataflow Templates

    Skills you'll gain: MongoDB, Dataflow, Applied Machine Learning, Google Cloud Platform, Data Pipelines, Big Data, Data Integration, Data Migration

    Intermediate · Project · Less Than 2 Hours

  • G

    Google Cloud

    Configure Managed Guest Sessions for Public Access or Shared ChromeOS Devices

    Skills you'll gain: System Configuration, Public Cloud, Identity and Access Management, Managed Services, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    Cloud Security Essentials: AWS, Azure, GCP Protection

    Skills you'll gain: Cloud Security, Encryption, Network Security, Cloud Platforms, AI Security, Identity and Access Management, DevSecOps, Cloud Computing, Cloud Infrastructure, Infrastructure Security, Zero Trust Network Access, IT Security Architecture, Amazon S3, Data Security, Multi-Cloud, Data Storage, AWS Identity and Access Management (IAM), Microsoft Azure, Cloud Storage, Data Encryption Standard

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    AWS Developer: Unit 10

    Skills you'll gain: AWS Kinesis, Amazon Web Services, API Gateway, Cloud Deployment, Serverless Computing, Application Deployment, Managed Services, Application Programming Interface (API), Web Services, Real Time Data

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer service

customer service fundamentals
customer service representative
customer service free
customer service in the age of generative ai
customer service management
customer service essentials: 20 skills for happy clients
customer service manager
customer service with python: build a chatbot using chatgpt
1…370371372…383

In summary, here are 10 of our most popular customer service courses

  • Trust and Security with Google Cloud - 日本語版: Google Cloud
  • AWS Developer: Unit 4: Pearson
  • كيفية استعمال التطبيق ساندين بلو: Coursera
  • Créez une publicité ciblée avec facebook audience insights: Coursera
  • Building Virtual Relationships and Buyer Engagement: LearnQuest
  • Cible démographie spécifique de l’utilisateur dans campagne de suivi: Coursera
  • Visual Design of UI & Backends with AWS Amplify Studio: Packt
  • Hands-on AWS VPC Labs: Essential Lab Exercises: Pearson
  • Configuring MongoDB Atlas with BigQuery Dataflow Templates: Google Cloud
  • Configure Managed Guest Sessions for Public Access or Shared ChromeOS Devices: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok