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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Pearson

    AWS Developer: Unit 10

    Skills you'll gain: AWS Kinesis, Amazon Web Services, API Gateway, Cloud Deployment, Serverless Computing, Application Deployment, Managed Services, Application Programming Interface (API), Web Services, Real Time Data

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Looker Studio Pro Essentials - Português Brasileiro

    Skills you'll gain: Looker (Software), Collaborative Software, Management Reporting, User Accounts, Data Visualization, Data Presentation, Customer Support, Authorization (Computing), Scheduling, Administration, Auditing

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Interactive Web Content Using AJAX and JSON in JavaScript

    Skills you'll gain: Application Programming Interface (API), Web Development, Development Environment, Restful API, Web Applications, Data Integration, Hypertext Markup Language (HTML), Data Structures, User Interface (UI)

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    IA générative : se familiariser avec le domaine

    Skills you'll gain: Google Gemini, Generative AI, AI Product Strategy, Google Cloud Platform, Artificial Intelligence, Cloud Infrastructure, Cloud Computing, Responsible AI, Innovation

    Beginner · Course · 1 - 3 Months

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    Packt

    Configuring and Managing Security Operations in Azure

    Skills you'll gain: Vulnerability Scanning, Microsoft Azure, Vulnerability Assessments, Cloud Security, Continuous Monitoring, Key Management, System Monitoring, Security Controls, Security Information and Event Management (SIEM), Incident Response, Security Management, Hybrid Cloud Computing, Multi-Cloud, Incident Management, Automation

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    R: Apply & Analyze K-Means Clustering for Unsupervised ML

    Skills you'll gain: Unsupervised Learning, Customer Analysis, Applied Machine Learning, R Programming, Data Preprocessing, Statistical Machine Learning, Machine Learning, Feature Engineering, Data Analysis

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Dynamic volume provisioning on GKE with Google Cloud NetApp Volumes

    Skills you'll gain: Cloud Storage, Kubernetes, Cloud Computing, Cloud Infrastructure, Google Cloud Platform, Cloud Technologies

    Beginner · Project · Less Than 2 Hours

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    Pearson

    CompTIA Cloud CV0-003: Unit 3

    Skills you'll gain: Identity and Access Management, Cloud Security, Key Management, Network Security, Cloud Computing, Multi-Factor Authentication, Network Monitoring, Firewall, Authentications, Network Protocols, Encryption

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    Sales Structures, Systems & Excellence

    Skills you'll gain: Governance, Talent Management, Competitive Analysis, Sales Operations, Sales Management, Sales Strategy, Sales, Market Share, Sales Enablement, Organizational Structure, Workforce Planning, Performance Improvement, Performance Measurement, Operational Excellence, Talent Acquisition, Strategic Marketing, Compensation Strategy, Brand Strategy, Revenue Management, Disaster Recovery

    Mixed · Course · 1 - 4 Weeks

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    EDUCBA

    Tibco BW: Design, Test & Integrate Workflows

    Skills you'll gain: Data Mapping, IBM WebSphere MQ, Middleware, Business Process Automation, Process Driven Development, Data Integration, Scenario Testing, File Transfer Protocol (FTP), Test Case, Development Testing, Data Validation, Java Programming, System Configuration, Debugging, File Management

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    AWS Developer: Unit 7

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Identity and Access Management, Amazon Web Services, Cloud Hosting, Cloud Infrastructure, Cloud Computing, Virtual Networking, Authentications, Cloud Applications, Authorization (Computing), Virtual Private Networks (VPN), User Accounts, Network Security

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    اهتمامات مستخدم فيسبوك المعتدل

    Skills you'll gain: Facebook, Content Performance Analysis, Customer Analysis, Social Media Marketing, Social Media, Customer Insights, Target Audience, Marketing Strategies, Online Advertising, Digital Marketing, Business Strategy

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer service courses

  • AWS Developer: Unit 10: Pearson
  • Looker Studio Pro Essentials - Português Brasileiro: Google Cloud
  • Interactive Web Content Using AJAX and JSON in JavaScript: Packt
  • IA générative : se familiariser avec le domaine: Google Cloud
  • Configuring and Managing Security Operations in Azure: Packt
  • R: Apply & Analyze K-Means Clustering for Unsupervised ML: EDUCBA
  • Dynamic volume provisioning on GKE with Google Cloud NetApp Volumes: Google Cloud
  • CompTIA Cloud CV0-003: Unit 3: Pearson
  • Sales Structures, Systems & Excellence: EDUCBA
  • Tibco BW: Design, Test & Integrate Workflows: EDUCBA

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