Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Cloud Management, Cloud Deployment, Cloud Solutions, Cloud Computing, Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Cloud Security, Cloud Storage, System Monitoring
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Virtual Networking, Network Monitoring, Google Cloud Platform, General Networking, Network Infrastructure, Cloud Infrastructure, Network Troubleshooting, Network Performance Management, System Monitoring, Public Cloud, Virtual Machines, Service Level
Intermediate · Course · 1 - 3 Months

Intermediate · Course

Skills you'll gain: Virtual Private Networks (VPN), Google Cloud Platform, Multi-Cloud, Hybrid Cloud Computing, Cloud Computing Architecture, Cloud Computing, General Networking, Network Infrastructure, Network Architecture, Wide Area Networks, Network Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Marketing, Social Media Strategy, Instagram, Marketing Channel, Digital Media Strategy, Marketing Strategies, Facebook, Content Marketing, Smart Goals, Key Performance Indicators (KPIs), Customer Engagement
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Private Cloud, Virtual Machines, VMware ESX Servers, Google Cloud Platform, Virtual Networking, Cloud Infrastructure, Hybrid Cloud Computing, vCenter Server, Cloud Computing, Cloud Management, Cloud Storage, Cloud Services, General Networking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Virtual Private Networks (VPN), Google Cloud Platform, Multi-Cloud, Hybrid Cloud Computing, Virtual Networking, Cloud Computing, General Networking, Network Routing, Wide Area Networks, Network Infrastructure, Network Security
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Customer Relationship Management, Workflow Management, Big Data, Jupyter, Artificial Intelligence and Machine Learning (AI/ML), SQL, Predictive Modeling, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: AI Security, Google Gemini, Cloud Security, Generative AI, Security Controls, Google Cloud Platform, Cloud Computing, Application Deployment, Security Engineering
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Cyber Threat Hunting, Threat Management, Threat Modeling, Endpoint Detection and Response, MITRE ATT&CK Framework, Incident Response, Security Awareness, Computer Security Incident Management, Continuous Monitoring, Google Gemini, Gemini, AI Security, Infrastructure Security, Risk Management Framework, Cloud Security, Data Integration, Real Time Data
Intermediate · Course · 1 - 3 Months