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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Google Cloud

    Se préparer à devenir Associate Cloud Engineer

    Skills you'll gain: Cloud Management, Cloud Deployment, Cloud Solutions, Cloud Computing, Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Cloud Security, Cloud Storage, System Monitoring

    Intermediate · Course · 1 - 3 Months

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    Google Cloud

    Networking in Google Cloud: Fundamentals - Português Brasileiro

    Skills you'll gain: Virtual Networking, Network Monitoring, Google Cloud Platform, General Networking, Network Infrastructure, Cloud Infrastructure, Network Troubleshooting, Network Performance Management, System Monitoring, Public Cloud, Virtual Machines, Service Level

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    IBM

    Designing Hybrid and Multi-cloud Solutions/Systems 

    Intermediate · Course

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    Google Cloud

    Networking in Google Cloud: Hybrid and Multicloud - 日本語版

    Skills you'll gain: Virtual Private Networks (VPN), Google Cloud Platform, Multi-Cloud, Hybrid Cloud Computing, Cloud Computing Architecture, Cloud Computing, General Networking, Network Infrastructure, Network Architecture, Wide Area Networks, Network Security

    Intermediate · Course · 1 - 4 Weeks

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    Meta

    Introduction au Marketing des réseaux sociaux

    Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Marketing, Social Media Strategy, Instagram, Marketing Channel, Digital Media Strategy, Marketing Strategies, Facebook, Content Marketing, Smart Goals, Key Performance Indicators (KPIs), Customer Engagement

    Beginner · Course · 1 - 3 Months

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    Google Cloud

    Google Cloud VMware Engine の基礎

    Skills you'll gain: Private Cloud, Virtual Machines, VMware ESX Servers, Google Cloud Platform, Virtual Networking, Cloud Infrastructure, Hybrid Cloud Computing, vCenter Server, Cloud Computing, Cloud Management, Cloud Storage, Cloud Services, General Networking

    Intermediate · Course · 1 - 3 Months

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    Google Cloud

    Networking in Google Cloud: Hybrid and Multicloud - Español

    Skills you'll gain: Virtual Private Networks (VPN), Google Cloud Platform, Multi-Cloud, Hybrid Cloud Computing, Virtual Networking, Cloud Computing, General Networking, Network Routing, Wide Area Networks, Network Infrastructure, Network Security

    Intermediate · Course · 1 - 4 Weeks

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    Amazon Web Services

    Getting Started with Amazon DocumentDB (with MongoDB compatibility)

    Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Work with Gemini Models in BigQuery - 한국어

    Skills you'll gain: Google Gemini, Generative AI, Customer Relationship Management, Workflow Management, Big Data, Jupyter, Artificial Intelligence and Machine Learning (AI/ML), SQL, Predictive Modeling, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

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    Amazon Web Services

    Amazon Connect: Introduction to the Administrative Interface

    Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Gemini for Security Engineers - 日本語版

    Skills you'll gain: AI Security, Google Gemini, Cloud Security, Generative AI, Security Controls, Google Cloud Platform, Cloud Computing, Application Deployment, Security Engineering

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Google Threat Intelligence - Bahasa Indonesia

    Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Cyber Threat Hunting, Threat Management, Threat Modeling, Endpoint Detection and Response, MITRE ATT&CK Framework, Incident Response, Security Awareness, Computer Security Incident Management, Continuous Monitoring, Google Gemini, Gemini, AI Security, Infrastructure Security, Risk Management Framework, Cloud Security, Data Integration, Real Time Data

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Se préparer à devenir Associate Cloud Engineer : Google Cloud
  • Networking in Google Cloud: Fundamentals - Português Brasileiro: Google Cloud
  • Designing Hybrid and Multi-cloud Solutions/Systems : IBM
  • Networking in Google Cloud: Hybrid and Multicloud - 日本語版: Google Cloud
  • Introduction au Marketing des réseaux sociaux: Meta
  • Google Cloud VMware Engine の基礎: Google Cloud
  • Networking in Google Cloud: Hybrid and Multicloud - Español: Google Cloud
  • Getting Started with Amazon DocumentDB (with MongoDB compatibility): Amazon Web Services
  • Work with Gemini Models in BigQuery - 한국어: Google Cloud
  • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services

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Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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