University of California San Diego
Skills you'll gain: Design Research, User Experience Design, User Research, Prototyping, Human Centered Design, User Centered Design, Persona (User Experience), Usability Testing, Qualitative Research, Innovation, Creativity, Storyboarding, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

National Academy of Sports Medicine
Skills you'll gain: Nutrition and Diet, Nutrition Counseling, Preventative Care, Public Health and Disease Prevention, Nutritional Assessment, Health And Wellness Coaching, Exercise Science, Physiology, Biology, Anatomy, Communication
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Learning Management Systems, Education Software and Technology, Professional Development, Content Creation, Design Strategies, Quality Assurance, Constructive Feedback, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Persona (User Experience), Design Research, Ideation, Design Thinking, User Centered Design, Wireframing, Usability Testing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, AWS Identity and Access Management (IAM), Network Security, Remote Access Systems, Amazon Elastic Compute Cloud, Command-Line Interface, Control Panels, End User Training and Support
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Constructive Feedback, Client Services, Verbal Communication Skills, Expectation Management, Video Editing, Video Production, Relationship Building, Relationship Management, Professional Networking, Customer Relationship Building, Sales Prospecting, Adaptability
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design Thinking, Needs Assessment, Motivational Skills, Prototyping, Student-Centred Learning, Creativity, Analysis, Communication
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Storyboarding, Augmented Reality, Virtual Reality, Usability Testing, Design Thinking, Prototyping, User Experience Design, Interaction Design, Conceptual Design, Virtual Environment, Human Centered Design, User Research, Wireframing, Data Ethics
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, User Experience Design, Design Thinking, Education Software and Technology, Professional Development, Diversity Equity and Inclusion Initiatives, User Centered Design, Collaboration, Emerging Technologies
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks