
Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

The University of North Carolina at Chapel Hill
Skills you'll gain: Positivity, Resilience, Compassion, Personal Development, Emotional Intelligence, Adaptability, Relationship Building, Psychology, Creativity, Mindfulness, Community Health
Mixed · Course · 1 - 3 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Mindfulness, Self-Awareness, Personal Development, Stress Management, Compassion, Mental Health, Optimism, Emotional Intelligence, Resilience, Relationship Building, Psychology, Empathy, Cognitive flexibility, Cultural Responsiveness, Physiology
Intermediate · Course · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Emotional Intelligence, Compassion, Organizational Leadership, Team Leadership, Leadership Development, Coaching, Organizational Change, Personal Development, Leadership, Resilience, Empathy, Self-Awareness, Stress Management, Positivity, Change Management, People Development, Growth Mindedness, Mindfulness, Relationship Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Unix, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
Beginner · Professional Certificate · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Partnership, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Business Relationship Management, Relationship Building, Case Studies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Constructive Feedback, Growth Mindedness, Consulting, Planning, Business Relationship Management, AI Product Strategy, Social Media, Open Mindset, Strategic Decision-Making
Intermediate · Course · 1 - 3 Months

Airbus Beyond
Skills you'll gain: Procurement, Strategic Sourcing, Supplier Relationship Management, Contract Management, Supplier Performance Management, Negotiation, Contract Negotiation, Process Optimization, Value Propositions, Risk Management, Market Research, Market Analysis
Beginner · Course · 1 - 3 Months